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I can't open NL4 cash tables .......need help please

agent-47agent-47 Member Posts: 13
in Poker Chat
I can't seem to open any NL4 cash tables, it's like I've been blocked. I can open NL10 + & can play MTTs
I've tried on 2 different devices & on app and web browser version
I've spoke with technical support twice, who IMO Were very dismissive of me!
I've already deleted cookies and caches, as advised & I've tried playing in incognito mode, to know avail

Please help 🙏

Many thanks
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Answers

  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974
    edited November 2020
    @agent-47

    That's a very odd one.

    I've just had a look & there are 4 or 5 NL4 cash tables running, each with 5 or 6 players, so there's not a system failure as such.

    Not sure what to advise, it's such a strange one. Think I'd log off, TIOATIBOA & see if that solves it.

    Hope you get sorted bud.
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  • agent-47agent-47 Member Posts: 13
    edited November 2020
    @Tikay10 ....TIOATIBOA??

    I just keep getting "communication error" message
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    @agent-47

    TIOATIBOA = Turn it off and turn it back on again.

    Just close everything down, leave it a few minutes then try again.

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  • agent-47agent-47 Member Posts: 13
    @Tikay10 🤣🤣....thank you
    I was thinking, use my hammer as a mouse 😉
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974
    edited November 2020
    @agent-47

    Ha, yes, that might work too.

    Hope it resolves itself, whatever the problem is. I know it does not help you, but there's been no other complaints about this as far as I can see, & there are plenty of players currently seated at a number of NL4 tables.
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  • agent-47agent-47 Member Posts: 13
    @Tikay10 ......many thanks for your time, on the plus side it probably saves me a few quid in the long run.
    I will mess around with the laptop again tonight & see what happens 🤞
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    @agent-47

    No worries mate.

    I'll keep an eye on the tables tonight & see if you get sorted.
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  • agent-47agent-47 Member Posts: 13
    @Tikay10 i've managed to open a couple without using my hammer
    .....many thanks!!
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    Good stuff @agent-47

    Now make sure you don't have a losing session.

    Take care mate.
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  • stokefcstokefc Member Posts: 7,876
    edited November 2020
    agent-47 said:

    @Tikay10 i've managed to open a couple without using my hammer
    .....many thanks!!

    is that @Duesenberg in your profile pic B)
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    @stokefc


    Good spot, though it appears to be a much younger version of Guitar Bloke.
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  • agent-47agent-47 Member Posts: 13
    evening guys......no, its my bitmoji
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  • jack100jack100 Member Posts: 5
    Im Having the same problem on all my devices, not being able to open most of the 5/10p cash tables?
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    @jack100

    Sorry to hear that.

    There's not a system error as far as I can see as there are 3 or 4 5/10p cash tables running & all full.

    Not sure what to suggest other than logging out, turning everything off, shutting down your device then re-opening everything.

    It cleared for the other chap but I'm not sure what exactly caused or resolved it.

    Hope you get sorted.
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  • jack100jack100 Member Posts: 5
    Tikay10 said:


    @jack100

    Sorry to hear that.

    There's not a system error as far as I can see as there are 3 or 4 5/10p cash tables running & all full.

    Not sure what to suggest other than logging out, turning everything off, shutting down your device then re-opening everything.

    It cleared for the other chap but I'm not sure what exactly caused or resolved it.

    Hope you get sorted.

    Ive tried several times logging of closing software, but nothing works and it only seems to be the 5/10p cash tables, all the other cash sizes are working fine for me?
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,974

    @jack100


    That's most odd.

    Perhaps @agent-47 can assist us, he had the same problem but somehow resolved it.
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