All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Options

Both my tables frozen

wynne1938wynne1938 Member Posts: 20,525
in Poker Chat
Problems
· Share on Twitter
«1

Comments

  • Options
    TheSawTheSaw Member Posts: 75
    Same here.
    · Share on Twitter
  • Options
    johno77johno77 Member Posts: 3
    +1
    · Share on Twitter
  • Options
    PAPABURGPAPABURG Member Posts: 31
    same, again. Boring
    · Share on Twitter
  • Options
    TheSawTheSaw Member Posts: 75
    ....sat in 2nd posn in SPT online frenzy with 7 mins left....and now I see I'm down as finishing in 11th. Grrrrrrr
    · Share on Twitter
  • Options
    md2k8md2k8 Member Posts: 1
    Same issue through the app - working through the browser.
    · Share on Twitter
  • Options
    wynne1938wynne1938 Member Posts: 20,525
    with live chat now
    · Share on Twitter
  • Options
    PAPABURGPAPABURG Member Posts: 31
    wynne1938 said:

    with live chat now

    me too
    · Share on Twitter
  • Options
    ArrogantArrogant Member Posts: 207
    they need to pause all tournaments
    · Share on Twitter
  • Options
    PAPABURGPAPABURG Member Posts: 31
    advice ive been given is too reinstall the client
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,171

    Sorry about this guys.

    Am trying to get hold of someone at the Office to see what can be done. Will update you if I do.

    Please speak to CC & explain the situation & I believe they will treat you fairly.
    · Share on Twitter
  • Options
    wynne1938wynne1938 Member Posts: 20,525
    I have tried to log out and log back in,but tables will not load
    · Share on Twitter
  • Options
    wynne1938wynne1938 Member Posts: 20,525
    Just got back in,break now
    · Share on Twitter
  • Options
    wynne1938wynne1938 Member Posts: 20,525
    but had been blinded out on the other tournament
    · Share on Twitter
  • Options
    bencbenc Member Posts: 1,054
    Download completely stopped working all tables froze/stop loading (sngs) browser working ok though atm
    · Share on Twitter
  • Options
    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,171

    I have been unable to speak to the Poker Team, but I have escalated the matter to the Service Desk.

    If & when I hear further, I'll update you.

    Is the current position getting better/the same/worse now? Are you now able to open your tables?
    · Share on Twitter
  • Options
    PAPABURGPAPABURG Member Posts: 31
    advice ive been given is too reinstall the client
    Tikay10 said:


    I have been unable to speak to the Poker Team, but I have escalated the matter to the Service Desk.

    If & when I hear further, I'll update you.

    Is the current position getting better/the same/worse now? Are you now able to open your tables?

    @Tikay10 i had to uninstall the client and reinstall. it is working ok now
    · Share on Twitter
  • Options
    TheSawTheSaw Member Posts: 75
    The tourney I've been frozen out of is a £1.20 +10p frenzy into the £48 SPT semi (albeit I'd made a fair number of rebuys so my outlay is much greater than the initial buy-in and I was in decent position in the tourney).

    I guess what I'm saying is that I really don't want to waste time and effort on live chat etc if, at the end of it, I'm going to be offered a £1.30 refund. I'd rather just write it off.

    Can anyone advise if there is a 'standard' response from CC in this scenario with reference to the underlying Sky T & C's?

    · Share on Twitter
  • Options
    gez_beargez_bear Member Posts: 2
    I got frozen out and didn't get back in on major and the mini. Advice I've just been given was "Don't play two tables at once". Really? Don't you offer a final table bonus. I was made to feel that I was the idiot. Not happy!
    · Share on Twitter
  • Options
    johnmontyjohnmonty Member Posts: 92
    same froze with a bunch of table up was told freeze was my fault for playing lots of tables silly me . Offered £5.50 as a good will gesture pretty cool
    · Share on Twitter
  • Options
    EnutEnut Member Posts: 3,275
    Last two comments suggest that CC may need to rethink their standard responses as that's a little insulting.
    · Share on Twitter
Sign In or Register to comment.