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Cant register for the semi final even though I won a ticket

I won the SPT Brighton Quarter Final tournament and received a ticket for the semi final, however It won't let me enter the semi final.
What do I do?

Comments

  • PKRParPKRPar Member Posts: 2,241
    It auto-enter's you in.

    Unfortunately you can't un-register and get the cash etc. If you speak to customer care they will hopefully be able to enter you into another semi-final on a different night.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,497

    @LucaSlaney


    Hi,

    Three of you won seats into the Semi but only the other two are registered, which is very odd.

    Think you need to speak to CC.

    If all else fails, & you have lost out for no reason, we can put you in tomorrow (or any other night) but I can't do so tonight unless I can figure out why you were not registered for tonight's Semi.
  • GlenelgGlenelg Member Posts: 6,599
    @Tikay10 ..isnt it amazing\ infurating that the first post is fecking always a whiny\ oh i cant enter,
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,497

    Did you un-register?
  • GlenelgGlenelg Member Posts: 6,599
    Wtf do they do on other poker sites? Suck it up?
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,497


    @LucaSlaney


    Seems to be sorted now.....



    balloonman 2880
    BO-SING 3120
    Brebion 2770
    cabbaz 3240
    cgull68 2835
    danpar 2870
    esme180 3850
    Essexphil 2382.50
    gibbzy 3080
    karlluke 2975
    loololollo 3247.50
    LucaSlaney 3015
    Manc99 2875
    Super_Oli 2860
  • MattBatesMattBates Member Posts: 4,118
    edited March 2022
    Glenelg said:

    Wtf do they do on other poker sites? Suck it up?

    Probably use a tournament token which most modern sites have! Maybe we will get them one day!

    It is good to be the only site with a Tikay though!
  • MISTY4MEMISTY4ME Member Posts: 6,304
    MattBates said:

    Glenelg said:

    Wtf do they do on other poker sites? Suck it up?

    Probably use a tournament token which most modern sites have! Maybe we will get them one day!

    It is good to be the only site with a Tikay though!

    BIG +1

    :)
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,497

    Mystery solved.

    @LucaSlaney

    It seems you un-registered so that was why you were not originally in, and then you spoke to CC & they re-registered you.

    As @MattBates alluded, we do things a little different here, but at least you were put back in so it all ended well. Or it would have if you had won your seat. ;)

    Keep trying, & I hope to see you in Brighton next week.
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