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SkyBet Money back offer

So, Paula placed a bet on the 'money back as cash if 2nd or 3rd' in the Aintree race today.

Her selection dead heated (before placings were revised) but she only got £4.77 back from her £5 bet - a dead heat deduction had been applied...

I know it's only 23p but how can she be worse off by dead-heating than if she had finished third!?

Baffling.

Comments

  • MAXALLYMAXALLY Member Posts: 17,636
    Rake.

    If it makes her feel any better, tell her I got the winner at 16/1 so will go the Bar B)
  • MISTY4MEMISTY4ME Member Posts: 6,346
    edited April 2022

    So, Paula placed a bet on the 'money back as cash if 2nd or 3rd' in the Aintree race today.

    Her selection dead heated (before placings were revised) but she only got £4.77 back from her £5 bet - a dead heat deduction had been applied...

    I know it's only 23p but how can she be worse off by dead-heating than if she had finished third!?

    Baffling.


    @goldnballz @fredsgirl

    Hi Keith........ I did the same on Pied Piper but if you or Paula check the Advanced account history, you should see that the Promotional Bonus of your bet amount has been credited too ......so in effect you've actually WON more than you should have. SKYBET paid out on First past the Post, so a Dead Heat as well as returned the Bet Stake too........
    MAXALLY said:

    Rake.

    If it makes her feel any better, tell her I got the winner at 16/1 so will go the Bar B)

    Nice winner ALAN @MAXALLY .....Pint of GUINNESS please ;):D
  • edrichedrich Member Posts: 1,911
    Hi @goldnballz

    There were two ways this could have gone.

    Either settling it as a winner at half the stake, so £4.77 would have been correct, or they could have given your money back as it was demoted to second.

    I have been given both, although I realise not every customer gets the same promotions and some can be targeted at certain customers.

    Click the Bell icon at the top of the home page and it may tell you that Paula has got the same.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,050
    edited April 2022
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,050

    ^^^^^


    Note especially;



    Pied Piper will be paid on dead heat terms and fully refunded with Brazil & Impulsive One as our MBAC

    👍 Qualifying accounts are credited, bets will show as losers but cash added to balances!

  • goldnballzgoldnballz Member Posts: 2,819
    Thanks guys.

    Turns out she didn't check her account properly :#
  • MISTY4MEMISTY4ME Member Posts: 6,346
    Tikay10 said:


    ^^^^^


    Note especially;



    Pied Piper will be paid on dead heat terms and fully refunded with Brazil & Impulsive One as our MBAC

    👍 Qualifying accounts are credited, bets will show as losers but cash added to balances!

    WELL DONE SKYBET....tyvm :)
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