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My Account

davelufcdavelufc Member Posts: 1,374
in Poker Chat
It looks like Sky have changed the banking platform ,
Is it just me that cant access the previous 24 hrs game history?
All the info used to be there but cant see it now,
When you click on my account it just takes you to a new window.
Cheers
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,787
    davelufc said:

    It looks like Sky have changed the banking platform ,
    Is it just me that cant access the previous 24 hrs game history?
    All the info used to be there but cant see it now,
    When you click on my account it just takes you to a new window.
    Cheers

    Hi @davelufc

    Yes, a new system is being rolled out over a period of weeks, around 25% of Sky Poker customers have it so far, the rest will gradually get it in the coming weeks.

    Here's a summary of the changes;


    https://www.skypoker.com/secure/poker/sky_lobby/manage-your-account?tracking=pokernav



    Hope that helps.

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  • davelufcdavelufc Member Posts: 1,374



    Thanks for the reply, but i meant when you clicked on " my account " it appeared as above,
    It now just navigates you to another page,
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  • HENDRIK62HENDRIK62 Member Posts: 3,228
    edited April 2022
    @davelufc same here it is a totally different screen, but you can actually see more or at least it is easier to see more (you may have been able to do it before, but I didn't know how)

    I actually prefer it.
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  • EnutEnut Member Posts: 3,579
    Doesn't seem to be any way of filtering for cash, DYMs or Tourneys. It just gives a list of poker transactions, or am I missing something?
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  • mumsiemumsie Member Posts: 8,157


    @Enut Doesn't seem to be any way of filtering for cash, DYMs or Tourneys. It just gives a list of poker transactions, or am I missing something?


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  • EnutEnut Member Posts: 3,579
    @mumsie that's the old page, if I go to My Account now it opens as a new tab, which is the one where you can access your account history for previous months/deposit/withdraw (haha) etc. I am no longer able to access the process you have outlined above.


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  • mumsiemumsie Member Posts: 8,157
    Oh, ok. I wonder why i still can.

    Maybe its a means tested thingy.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,787
    mumsie said:

    Oh, ok. I wonder why i still can.

    Maybe its a means tested thingy.

    It's being rolled out to customers over several weeks, only around 25% of customers have it so far.
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  • EnutEnut Member Posts: 3,579
    p.s. If you want some feedback @Tikay, I don't like it, sorry. The page it links to was always there I think and I hardly ever used it for looking at recent history for the reason mentioned above i.e. no filter. It is good for giving a month by month summary of profit/loss, but it now seems that all the functionality available before is gone.
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  • stokefcstokefc Member Posts: 7,872
    davelufc said:




    Thanks for the reply, but i meant when you clicked on " my account " it appeared as above,
    It now just navigates you to another page,

    Weird this , why are your dates 2012 Dave
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  • MAXALLYMAXALLY Member Posts: 17,638
    stokefc said:

    davelufc said:




    Thanks for the reply, but i meant when you clicked on " my account " it appeared as above,
    It now just navigates you to another page,

    Weird this , why are your dates 2012 Dave
    Leeds Fan. Lives in the past B)
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  • davelufcdavelufc Member Posts: 1,374


    Weird this , why are your dates 2012 Dave

    I knew someone would pick up on this :)

    It was from a google search for" Sky Poker Account" !!!

    Obviously not mine as it has money in it :#

    It looks like a lot of people can still access the old style format if i`m correct?

    Thanks for all the replies,

    MOT :D

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  • davelufcdavelufc Member Posts: 1,374
    I think i`ve sorted it ( by accident! )

    I usually open Sky Poker on the browser to see the damage from the previous night and have a look at the forum etc

    Since the banking change, if you click " my account " using the browser it opens a new window as was previously mentioned .

    I play on the download client in an evening after the mandatory amount of alcohol consumption required to play this stupid game :D:#

    If you click on the " my account " (top right) while playing on DC , it shows the profit/loss from all the games you played previously and all the hand info etc.

    Cheers everyone .

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  • LARSON7LARSON7 Member Posts: 4,495
    Thanks Dave for pointing out about the DC to get to "my account".

    For Sky, would be better if this page was still displayed via "my account" on the browser.
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  • safc71safc71 Member Posts: 1,542
    edited April 2022
    Cheers @davelufc i was doing the same with the browser. The DC "my account" still works fine for me too thank you.

    Hope Sky leave it alone the new browser version is rubbish :#
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