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Software doesn't load

Hi

I've been playing in the browser but wan't to try the software to see if the tables popup.

Unfortunately I can't get passed the loading screen; this comes up

but then it disappears and nothing.

I can see
or

in taskmanager but no lobby or anything every appears...

I've tried uninstalling and reinstalling etc. Any ideas please?

I did try and post in the "help" forum but it didn't allow me.

Thanks!

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