I have recently started with sky poker and generally Im ok with it but I've come across some players using foul
and abusive language to other players. I'm not a prude but I don't think this has a place on the tables. What is sky's policy and what action is taken when reported? I haven't checked out the whole forum,so if the answers there please redirect me. thanks
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Players are "chat banned" for varying periods (which can include "life") depending on the level and frequency of the abuse.
You should always report abuse to Customer Care - you can find links at the bottom of this page.
They take it very seriously and if you reported it to Customer Services they would look at the chat logs and take action (ie, chat ban and/or forum ban).
[Sigh] Mere beats me again :-(
Hey miamigo,
(just as the guys above point out) please please report all abuse to our customer care team. we take incidents of this matter very seriously and you can be sure that if abuse is reported, it will be investigated with the appropriate action taken.
to get in touch with the team just use the links at the bottom of your screen or click here
all the best to you,
Rich
People who allow this type of behaviour to continue un-checked are doing a disservice to the site.
I fail to see why you would think that abuse is acceptable amongst any section of the community or public.
At poker tables, it is almost always carried out by losing players.
Whilst we could pity and indulge them, it is far better to make clear that this type of behaviour is unacceptable and will not be tolerated.
In general and in comparison to many other poker sites, Sky Poker is one of the friendliest around. The levels of abuse are, thankfully, very low but they do occur. After all, it is an adult site and some folk do not have the vocabulary to express themselves in a better way, especially when the beer's been flowing! Mostly, the abuse is short-lived and their loss of the plot is something you should be able to take advantage of but if it becomes prolonged and uncomfortable to you then you should report it and action will be taken.
In reply to the posts by crow and jimbo, everybody is different and react to abuse in many ways. While most of it is in the heat of the moment and can and should be brushed aside, there are certain cases where abuse is targeted and prolonged! In these instances, it HAS to be reported so that it does not become the norm! I for one want Sky Poker to remain one of the friendliest sites around and if that means "grassing" or "snitching" on abusive players (or railers) then so be it!
Good to have you with us miami and good luck at the tables!
Chris
There is no place for abusive language on the poker table
However i learnt to play poker live in a pub game with some very sore losers so as a result i think that affects the way i see it,.