Had a new laptop earlier this year and despite numerous attempts to down load still have to use the normal version. The downside of this is when you enter tournaments they do not automatically launch meaning that if you don't remember straight away you have lost some or all of your chips which I feel is unfair and can be costly to some. Maybe Sky can amend all versions so that when you enter a tournament they launch automatically
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There was a thread detailing how to do it, think either @StayOrGo or @mumsie know the process.
https://community.skypoker.com/discussion/180959/update-for-air-runtime#latest
Have you tried everything suggested there?