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PATENT QUERY

wynne1938wynne1938 Member Posts: 20,555
£7.00
(7x £1.00)
Patent

Lost
silks
7 - Mercian Warrior @ 2.63
Win

14.15 Epsom Downs - Paying 4 Places instead of 3

Void
silks
2 - City Escape @ 3.75
Win

14.20 Ffos Las - Meeting abandoned

Void
silks
6 - Chris's Mate @ 3.00
Win

14.55 Ffos Las


Is this correct? settled by Sky Bet today.
I thought I should have got back £3.00

@Tikay could you query this for me please?

Comments

  • wynne1938wynne1938 Member Posts: 20,555
    Bet Options
    Unit Stake
    minimum: 0.01
    1.00
    Each WayNumber of Selections
    3..20
    3
    Selections

    … Status Win Odds Place

    Void NR





    Void NR





    Lost




    Calculation complete



    Calculated Amounts

    Unit Stake Number of Bets Total Stake
    1.00 7 7.00
    Total Return Total Profit
    3.00 -4.00
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,528

    @wynne1938


    I can't raise queries with Sky Bet I'm afraid, you'll need to do that by contacting Live Chat.

    FWIW, I agree it should be a £3 return - 2 x £1 NR singles & 1 x £1 NR double. The other 4 bets all lose. All IMO of course.
  • wynne1938wynne1938 Member Posts: 20,555
    thanks Tikay
  • wynne1938wynne1938 Member Posts: 20,555
    That is me finished with doing horse racing bets on sky bet
  • edrichedrich Member Posts: 1,904
    Good morning @wynne1938

    As @Tikay10 has said, Sky have settled your bet correctly in this instance. It's also the case that every other bookmaker would have settled the bet the same.

    At first glance it can look unfair to only get 40ish % of your money back when 67% of your horses didn't run.

    Your 7 bets broken down are,
    3 singles Loser-NR-NR
    3 doubles LoserNR-LoserNR-NRNR
    1 treble LoserNRNR
    Resulting in 4 of your bets including a loser and therefore can't be voided, only 3 can.

    It's worth remembering that in all full cover multiple bets (Yankees Canadians and the like) and those that include singles (Patents and Luckys), you lose over half your money as soon as you get one loser.

    So your gripe should not be with any one particular bookmaker, but with multiple bets, and the way they work in general.

    Good Luck, Ed.



  • vaigretvaigret Member Posts: 16,378
    £ 3 return due 2 singles and one double
  • wynne1938wynne1938 Member Posts: 20,555
    They have given me nothing back.
    They say according to their rules you getnothing back on this bet ,2 vod runners,every thing goes onto the remaining horse to win,and as that was a loser,you lose everything.
    No more horse racing g bets from me for sky bet
  • vaigretvaigret Member Posts: 16,378
    thats **** how can the two singles and the double which doesnt include the loser go on bets you didnt specify. Always told you to only bet with 365
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,528

    I would get hold of Live Chat & ask them to point out the Rule which clarifies this.
  • EssexphilEssexphil Member Posts: 8,767
    edited October 2023
    This isn't impossible. But it would lead to some ridiculous outcomes.

    Suppose you had 3 horses. 3 Singles. 3 Doubles. And a Treble. And you stake £7, so £1 on each of those bets.

    1 horse loses, and 2 non-runners (as here). You believe (as do I) that you get your money back on 2 Singles and 1 Double, and lose the rest. £3 back. They say £0

    1 horse wins at Evens. And 2 non-runners. You would believe (as would I) that you get back £4 on the singles (2+1+1), £5 on the Doubles (2+2+1) and £2 on the Treble. £11 back. £4 profit.

    Whereas, if they are correct on all bets going to the 1 runner, you would get back £6 on the Singles (2+2+2), £6 on the Doubles (2+2+2) and £2 on the Treble. £14 back. £7 profit. Because you would have 2 "winning" singles and a "winning" double where no horse ran.

    Ask them to confirm that that is indeed their case. And to show where they have paid out as winners where no horse has run.
  • wynne1938wynne1938 Member Posts: 20,555
    Tried to get a message through to them via helpand support.
    No success.
    So hope it will be picked up on here.
  • edrichedrich Member Posts: 1,904
    Ok, I'm confused now.

    I mistakenly thought you were unhappy about getting £3 back.

    You say you got nothing back and Sky have confirmed that this is correct.

    Although your second post with your bet receipt on clearly says
    Total Return £3 Total Profit -£4

    So it seems that the bet has been settled correctly, and you have been paid £3, and the only problem is confusion in communications.

    I think.
  • wynne1938wynne1938 Member Posts: 20,555
    edrich said:

    Ok, I'm confused now.

    I mistakenly thought you were unhappy about getting £3 back.

    You say you got nothing back and Sky have confirmed that this is correct.

    Although your second post with your bet receipt on clearly says
    Total Return £3 Total Profit -£4

    So it seems that the bet has been settled correctly, and you have been paid £3, and the only problem is confusion in communications.

    I think.

    Thank you for pointing that out to me, I have memory problems, confused .com
    Apologies to Sky Bet
  • edrichedrich Member Posts: 1,904
    You're welcome @wynne1938

    Glad you're sorted, good luck.
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