Hi,
I won a seat in the £110 big weekend tonight from the 19:15 Satellite, however I unregistered prior to the tournament in error, however the credit wasn't added to my account. When I re entered the tournament, there was no ticket in my account and it took it from my balance so I since withdrew.
How does this work, and how do I even get a ticket credited to my account, or £110 added to my balance.
thanks
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@mnolan8317
First up, I have registered you for tonight's BWBH, so you are now safely "in".
Further explanation to follow...
If you win a seat in a satellite & then unregister, you LOSE THE SEAT & there is no facility to credit you.
The work-around is to buy-in BEFORE playing the satellite, then if you win the satellite you get credited cash. You can then withdraw the "pre-paid" entry & get refunded.
Excuse brief response, it's 9pm & I'm trying to watch the football.