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What to do if I've won a satellite?

CammyfaceCammyface Member Posts: 4
So I won a Glasgow Tour satellite a week or two ago.

According to the small print online someone should be contacting me to confirm details. Haven't had anything yet. Has anyone else?

Is that what will happen or am I meant to just turn up to the casino on the day I want to play and sort it out there?

Couldn't find an email to just ask Sky Poker themselves.

Comments

  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984

    Morning @Cammyface


    I'm sorry you don't appear to have received an e-Mail. I honestly have no idea how that all works, maybe they've not sent them out yet, maybe it went to your Spam Folder, I've no idea - but it does not matter. You won a seat to SPT Glasgow, that's it, you are good to go. Incidentally, if you look in the SPT Glasgow Lobby, you are listed there;


    https://www.skypoker.com/secure/poker/sky_lobby?action=go_tnmt_lobby&game_id=37901265&guid=b17dd73a-ee7b-4b6b-94b9-104e04568762

    So, all you have to do now is turn up on either the Friday or the Saturday, & go to the Registration Desk, Sky Poker will have given them the names of all qualifiers, including you. Note that you MUST go to the Registration Desk & Register, even though you've won a seat. You are NOT in the Tournament until you register at the desk. Unless you are happy to Late Reg, I would advise turning up around 45 minutes before the Tournament starts so as to avoid the possibility of ending up in a queue of Alternates.

    If you encounter any problems, just ask for either me, ( Tony Kendall aka "tikay") or the boss, James Gavaghan.

    Does that address all your concerns?

    We look forward to seeing you there, & hope you have a fun weekend.

  • stokefcstokefc Member Posts: 7,867
    Take photo ID if your not registered at the casino
  • CammyfaceCammyface Member Posts: 4
    Thanks, appreciate the feedback.

    Double checked and my email is correctly registered on the app but no contact in any of my email folders including spam.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984
    Cammyface said:

    Thanks, appreciate the feedback.

    Double checked and my email is correctly registered on the app but no contact in any of my email folders including spam.


    @Cammyface


    Ahh, OK, maybe they've not gone out yet.

    Anyway, you are all set now, e-mail or not, so we look forward to seeing you this weekend.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984

    @Cammyface


    Morning.


    I gather the e-mails to Customers who have won a seat to SPT Glasgow will be sent this Thursday, 30th May.
  • EssexphilEssexphil Member Posts: 8,845
    Tikay10 said:


    @Cammyface


    Morning.


    I gather the e-mails to Customers who have won a seat to SPT Glasgow will be sent this Thursday, 30th May.

    Not knocking you for a second, Tony. This is clearly not your doing-now you have been made aware, you are trying to communicate stuff. But, of course, a considerable majority do not read this forum.

    But this is poor. Really poor.
  • MISTY4MEMISTY4ME Member Posts: 6,343
    Essexphil said:

    Tikay10 said:


    @Cammyface


    Morning.


    I gather the e-mails to Customers who have won a seat to SPT Glasgow will be sent this Thursday, 30th May.

    Not knocking you for a second, Tony. This is clearly not your doing-now you have been made aware, you are trying to communicate stuff. But, of course, a considerable majority do not read this forum.

    But this is poor. Really poor.
    I hate to knock SKYPOKER because I know how difficult things can be, but I agree wholeheartedly with Phil here..... and especially with regard to NEW PLAYERS to the Site who have never been to an SPT before. Getting an e-mail the day before the Tournament starts isn't really good enough :/
  • MISTY4MEMISTY4ME Member Posts: 6,343
    @Sky__James

    Morning James
    I know there may well be reasons why the Satellites start so near to the SPT Tournament now (I know VEGA$ is different obviously) , but I'm sure satellites used to start at least 4 or 5 weeks before the Target Event, and then finish the weekend before. Now with satellites running right up to the day before, it doesn't leave much time to book Hotels (which are going to be more expensive ! )Transport, sort Diary out etc. for those of us who can only go if they win a Seat.

    ......and would it be possible to let us know as soon as possible, if there will be another SPT after Manchester, later this Year

    Many thanks in anticipation

    JEZ :)
  • cooolccooolc Member Posts: 4
    hi i won a seat to the ukops trough the eliminators i sent an e-mail to confirm had no replie wonderd if this is normal
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984
    cooolc said:

    hi i won a seat to the ukops trough the eliminators i sent an e-mail to confirm had no replie wonderd if this is normal

    @cooolc


    Hi Bud,

    Well done on winning the UKOPs seat.

    Don't worry, I expect the Office are busy, but they will get you sorted.

    If you prefer, just tell me what you want, on this thread or via PM, & I'll sort it for you myself.
  • cooolccooolc Member Posts: 4
    ok thanks i wanted event 3 friday 1st november £110 al leave it with you thanks
  • kapowblamzkapowblamz Member Posts: 1,587
    It used to be the case that if you were excluded from any of Sky Bet, or Bingo etc etc you wouldn't receive emails about these things. Something along those lines anyway.
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984
    cooolc said:

    ok thanks i wanted event 3 friday 1st november £110 al leave it with you thanks

    @cooolc


    No problem, I'll register you for UKOPS 03 (1st November) once it appears in the Lobby.

    BOOKED

  • cooolccooolc Member Posts: 4
    thanks much appretiated
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984
    cooolc said:

    ok thanks i wanted event 3 friday 1st november £110 al leave it with you thanks



    @cooolc


    UKOPS 03 is now in the Lobby so I've registered you.

    Hope it goes well for you buddy.
  • cooolccooolc Member Posts: 4
    thanks so do i
  • reelerreeler Member Posts: 422
    edited November 1
    hi tikay ive won another 3 seats in week 4 , can i book in ukops 40 ukops 47 and ukops 60 thanks @Tikay10
  • Sky__JamesSky__James Member Posts: 450
    reeler said:

    hi tikay ive won another 3 seats in week 4 , can i book in ukops 40 ukops 47 and ukops 60 thanks @Tikay10

    Hi, I've entered you to those. You should update your email btw!
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