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Windows 11 PC - Help getting Sky Client working

Hello all, can anyone advise how to get the client installed and running on a new Windows 11 PC (it's higher end gaming PC - if that helps). I installed Adobe run time version 51.0.1.3 then installed the client, I see the icon on my desktop yet when I click it nothing, it doesn't open or respond.

I found an old thread which suggests deleted this version of AIR and using the one with web kit 33.1.1.744 so I did that that allows me to open the client but then it just stays at initializing for ages then I get a gateway time out error.

I'm plugged in via Ethernet cable and my old PC is working fine so it's definitely something do to with set-up on new pc.

Comments

  • Mayhem357Mayhem357 Member Posts: 90
    OK some good news I have seemingly found the solution. For anyone else who runs into this issue, here are the steps which worked for me:
    1. Uninstall AIR and Sky.
    2. Install AIR web kit 33.1.1.744 (it's 2nd AIR link when you follow the instructions from Sky.
    3. Download and install the Sky Client.
    4. Run as administrator (you then get a notification whether you always allow this.

    Sky client is now working.
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