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Tables froze, but my other is fine, its mid hand, lot of money in the pot.......

DOHHHHHHHDOHHHHHHH Member Posts: 17,929
edited April 2010 in Community Help & Advice


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  • DarlomikeDarlomike Member Posts: 234
    edited April 2010
    check the transfering fund thinger.

    Hi, you will have to contact us on the free phone number after about 30 minutes and we will be able to refund you as our systems are down

    that was for my sit an go problem, apparently they are having problems.

    but yeh, i got disconnected from that person now going back to the queue lol.... took ages to get the number
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  • SNOWY37SNOWY37 Member Posts: 94
    edited April 2010

    I was assured by customer service they are working on the problem as we speak/type. All funds will be refunded through out the day once the problem is fixed, no need to request them. Fingers crossed.

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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010

    Im gonna get shafted here arent I

    I hate you sky

    Its a good job the players are sh/1te it really is worth putting up with just because of that

    Thats another bad beat tonight, inflicted by the fricken site.

    If I had anywhere near average luck, id be a millionnaire.

    Cmn Webby we're goin down the pub
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010

    Iwas mid hand - but besides that, Im not sure if the money is in my balance or not, i just dnt no....

    Its mid hand ffs!!!! on a cash table! - how can it happen
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010

    Im on multiple tables, I dont know how much im owed, or how they can possibly figure it out
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  • ybyb Member Posts: 1,471
    edited April 2010
    They have to give you the benefit of the doubt and at least refund you what you put in the pot so far, have u checked hand histories to see if you were folded out?
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  • DarlomikeDarlomike Member Posts: 234
    edited April 2010
    it's one of those bad beats doh :O.

    they come in all shapes sizes and technical problems lol
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  • DarlomikeDarlomike Member Posts: 234
    edited April 2010
    go to your account, i think it says whichever table if you remember and you can like yb says, check your starting balance or your ending balance of previous hand.
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010
    I cant check HH....as I still cnt load the table....I hope they do, I ws about to fire my 3rd shell....not the point tho
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  • ybyb Member Posts: 1,471
    edited April 2010
    You might be able to check it in my account if it's been long enough that its ended your session on the table...
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  • BlackFish3BlackFish3 Member Posts: 2,418
    edited April 2010
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot.......:
    Im gonna get shafted here arent I I hate you sky Its a good job the players are sh/1te it really is worth putting up with just because of that Thats another bad beat tonight, inflicted by the fricken site. If I had anywhere near average luck, id be a millionnaire. Cmn Webby we're goin down the pub
    Posted by DOHHHHHHH
    by me you are ;)
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010
    2010-04-01 01:12:32473393624Cash TableGravesendMicro No Limit£22.34£72.34
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010
    the above is cak obv, but.....


    it has the summary of my session....

    but its not credited in my account...

    Less worried about the hand I was in now and very worried about my 125 x bb stak !!!!
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  • TRIP5TRIP5 Member Posts: 3,618
    edited April 2010
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot.......:
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot....... : by me you are ;)
    Posted by BlackFish3
    You Wish!!!

    Found a new crush now the el master webbo is off the radar?

    Kids today...they're soooooooo fickle ;o)

    x
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  • TRIP5TRIP5 Member Posts: 3,618
    edited April 2010
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot.......:
    2010-04-01 01:12:32 473393624 Cash Table Gravesend Micro No Limit £22.34 £72.34
    Posted by DOHHHHHHH
    Appropriate name for a dead poker table!!!

    You will get your money back Dohhhhhh, just not until the day staff arrive to sort it in the morning! Try online rather than over the phone...nothing worse than being in a queue to let you know that they can't do anything until tommorow!!!

    x
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010
    TRIP5 - my worry is, I dont know myself how much Im owed, as I was on several tables - I will surrender my money invested in the pot, just to get my stack behind back

    Btw I just sucked out so so so so bad for a 300 x bb pot....so feel abit better

    but still worried
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  • TRIP5TRIP5 Member Posts: 3,618
    edited April 2010
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot.......:
    TRIP5 - my worry is, I dont know myself how much Im owed, as I was on several tables - I will surrender my money invested in the pot, just to get my stack behind back Btw I just sucked out so so so so bad for a 300 x bb pot....so feel abit better but still worried
    Posted by DOHHHHHHH
    Nice suck out btw!!! Bet that guy is flopping hopping mad, first frozen table then probably tilted to the hilt shove, only to get you on the other end...lol What did you hit a full house from a 23off v pocket AA?? 

    Seriously, If the tables are iffy best leave it til the morn...Your cash hand history will tell you how much you had at the end of the last hand on each of the tables you were at, and if not I hear SKY_RICH is a bit of a maveric whizz kid :o)

    x
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited April 2010
    trip 5! why hasnt my last lookalike cleared yet~??
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  • TRIP5TRIP5 Member Posts: 3,618
    edited April 2010
    In Response to Re: Tables froze, but my other is fine, its mid hand, lot of money in the pot.......:
    trip 5! why hasnt my last lookalike cleared yet~??
    Posted by DOHHHHHHH
    SKY_RICH et al had already left for the day when you posted it so I won't get approved until the morn...same with mine on Lolly thread one...just the way it goes hun!

    x
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited April 2010
    Hey guys,

    Huge apologies for the problems last night/ today.

    Please consolidate all your posts on the subject in this thread here

    Thank you
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