All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Download Client

LARSON7LARSON7 Member Posts: 4,494
in Poker Chat
Hi

Is there any known issue with download client on Mac?

Yesterday, the DL Client kept dropping a few seconds after signing in.

I have tried reinstalling today including adobe air, but now when trying to load DL Client it says this is an invisible page

· Share on Twitter

Comments

  • WOW1tsANDYWOW1tsANDY Member Posts: 45
    Yes i have the same issue, it happened yesterday after I was diverted at login to accept some new T&Cs. After that my lobby (on macbook) had a huge scroll bar on the right and at the bottom. Since then, my client has crashed about 10-15 times whereas it had never crashed before this.

    I done the same as you and tried a reinstall but it was still the same issue after getting it back installed. I think the new T&Cs must have changed the app/webpage and now its broken. Ill attach a picture below of how the lobby looks.

    To fix your 'Invisible Page' issue: FWIW it sounds like during your re-install you've installed the wrong version of Adobe Air. You need to uninstall it and re-install the one with the webkit (its further down the webpage).

    To uninstall your Adobe Air version input this command into Terminal:

    sudo "/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer" -uninstall

    Advice from here

    Pic of lobby:

    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984


    Hi Guys

    @WOW1tsANDY @LARSON7

    I've passed that across to the Office for the Techies to take a look at.
    · Share on Twitter
  • LARSON7LARSON7 Member Posts: 4,494
    In trying to download the older version of adobe run time air it says that the newest version is installed and therefore can't down load older version.

    I have tried uninstalling the newer version, but keep getting the above message.

    How would I totally remove the newest version?

    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 170,984
    edited December 12
    @mumsie @StayOrGo ?
    · Share on Twitter
  • mumsiemumsie Member Posts: 8,104
    LARSON7 said:

    In trying to download the older version of adobe run time air it says that the newest version is installed and therefore can't down load older version.

    I have tried uninstalling the newer version, but keep getting the above message.

    How would I totally remove the newest version?

    Not sure how it works on a mac @LARSON7 .

    Can you look for it on your system and uninstall Adobe AIR ?
    · Share on Twitter
  • LARSON7LARSON7 Member Posts: 4,494
    I’ll try what Andy said later to uninstall

    Doesn’t seem as easy as windows operating system

    Every one seems to be using browser 🤨

    On safari tables don’t seem to spawn instead being individual tabs so can not “tile tables”

    Unless there is another way through safari?
    · Share on Twitter
Sign In or Register to comment.