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Site Outage Wednesday 2nd June - 1.55AM

Sky_AdamSky_Adam Member Posts: 419
edited June 2010 in Poker Chat
Hi Everyone,

Please note that the Sky Poker site and all other Sky Betting & Gaming Sites (Bet, Vegas and Bingo) will be taken down around 1.55am tomorrow morning, Wednesday 2nd June. We aim to restore all services before 11am.

This is required for essential maintenance across all the Sky Betting and Gaming Platforms.

Please be aware that some MTTs which may have run past this outage window will have been either cancelled or had the blind schedules sped up to ensure they all finish in time.

We would like to apologise for the inconvenience and thank you for your understanding.

Kind Regards

Adam
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Comments

  • FINSFINS Member Posts: 1,080
    edited June 2010
    In Response to Site Outage Wednesday 3rd June - 1.55AM:
    Hi Everyone, Please note that the Sky Poker site and all other Sky Betting & Gaming Sites (Bet, Vegas and Bingo) will be taken down around 1.55am tomorrow morning, Wednesday 3rd June. We aim to restore all services before 11am. This is required for essential maintenance across all the Sky Betting and Gaming Platforms. Please be aware that some MTTs which may have run past this outage window will have been either cancelled or had the blind schedules sped up to ensure they all finish in time. Thanks for your co-operation Kind Regards Adam
    Posted by Sky_Adam
    wednesday 2nd june?
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  • Sky_AdamSky_Adam Member Posts: 419
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    In Response to Site Outage Wednesday 2nd June - 1.55AM : wednesday 2nd june?
    Posted by FINS
    Yes FINS I noticed it and amended immediately, but you were too quick! lol

    I blame the bank holiday :-)

    Regards

    Adam
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited June 2010

    Oh Noooooooooooooooooooo why always on my playing nights :(
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  • GaryQQQGaryQQQ Member Posts: 6,804
    edited June 2010
    No STT for me when I get up for work then :(
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  • MachkaMachka Member Posts: 4,627
    edited June 2010
    Can we play guess the added feature?
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  • Root_KunalRoot_Kunal Member Posts: 714
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    Can we play guess the added feature?
    Posted by Machka
    A download version
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  • PenFifteenPenFifteen Member Posts: 429
    edited June 2010
    In Response to Site Outage Wednesday 2nd June - 1.55AM:
    Hi Everyone, Please note that the Sky Poker site and all other Sky Betting & Gaming Sites (Bet, Vegas and Bingo) will be taken down around 1.55am tomorrow morning, Wednesday 2nd June. We aim to restore all services before 11am. This is required for essential maintenance across all the Sky Betting and Gaming Platforms. Please be aware that some MTTs which may have run past this outage window will have been either cancelled or had the blind schedules sped up to ensure they all finish in time. We would like to apologise for the inconvenience and thank you for your understanding. Kind Regards Adam
    Posted by Sky_Adam
    Hi Adam

    I notice that you have taken down all Sit and Go's at 12:45

    Can you let us know what time these will be down as well in the future as well

    A DYM only takes about 30 - 35 mins and it is strange you woudl turn doen the dosh from these Sit and Go's

    Regards

    Pen
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  • SHANXTASHANXTA Member Posts: 1,507
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM : A download version
    Posted by kunster
    lol gl
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  • GaryQQQGaryQQQ Member Posts: 6,804
    edited June 2010
    Problems?

    Site back up, but tournament lobbys appear not to be working?

    Several away players in a tournament I'm playing (11-00am £100 gtd £3.00 + 30p)
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  • crusader10crusader10 Member Posts: 15
    edited June 2010
    Its now 11.40 and still now poker
    pathetic
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited June 2010
    Hi guys,

    if you have any issues or have noticed any problems - please get in touch with the customer care team and give as much information as possible. this way investigations and action can be as quick and effective as possible.

    thank you
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  • FINSFINS Member Posts: 1,080
    edited June 2010
    was just in a tourney which got cancelled almost an hour in,gutted any update as to when things will be back to normal?
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  • Sky_AdamSky_Adam Member Posts: 419
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    was just in a tourney which got cancelled almost an hour in,gutted any update as to when things will be back to normal?
    Posted by FINS
    Hi FINS/All

    The site is back up now and you should not experience any more issues with tournament tables loading.

    We've refunded all players affected in the 2 MTT's which ran this morning.

    If anyone else believes they have been affected and are owed a refund from a Sit and Go then please contact our C/Care team who will happily assist

    Kind Regards

    Adam
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  • MachkaMachka Member Posts: 4,627
    edited June 2010
    During these updates if any area's of the site were changes it would be really nice to know where (assuming it's not a security change) so we can keep a look out for any issues.  A blanket 'update' statement tells us nothing but telling us a specific list of updates would be nice.
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  • MachkaMachka Member Posts: 4,627
    edited June 2010
    Sorry Rich, but I'd rather not hang on live chat for 20 minutes to report what may be an issue and then have to email a picture or something after all that. 

    I've seen something I have never seen in the forums before odd overlapping buttons and text:





    The My Profile text is looking mighty strange tonight also.

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  • Sky_RichSky_Rich Member Posts: 3,837
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    Sorry Rich, but I'd rather not hang on live chat for 20 minutes to report what may be an issue and then have to email a picture or something after all that.  I've seen something I have never seen in the forums before odd overlapping buttons and text: The My Profile text is looking mighty strange tonight also.
    Posted by Machka

    Hey Machka,


    Do you use firefox?

    The my profile text was originally designed to look this new way - so nothing to worry about there, however i will take a look at the overlapping pagination buttons

    Thanks!
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  • MachkaMachka Member Posts: 4,627
    edited June 2010
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM:
    In Response to Re: Site Outage Wednesday 2nd June - 1.55AM : Hey Machka, Do you use firefox? The my profile text was originally designed to look this new way - so nothing to worry about there, however i will take a look at the overlapping pagination buttons Thanks!
    Posted by Sky_Rich
    Hi Rich, yes Firefox 3.6.3.  I just checked a few different threads with multiple pages and sometimes it overlaps, sometimes it doesn't.

    Just checked in IE 8.0.6001.18702 and the pagination buttons are always "right justified" correctly.

    In Firefox the pagination buttons are always correctly "right justified" but at the bottom it looks like a mix of left or centre justification!
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited June 2010
    Thanks for the info - i'll pass it all on
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