All Categories› Community Help & Advice

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Hand History search still timing out

OMahonyOOMahonyO Member Posts: 1,883
edited July 2010 in Community Help & Advice
It seemed to be ok for a while, but recently Ive been having problems again.
I get an `error timed out` message, when searching hand history`s
· Share on Twitter

Comments

  • Sky_RichSky_Rich Member Posts: 3,837
    edited June 2010
    Hi Mahoney,

    Are you still experiencing this?
    · Share on Twitter
  • OMahonyOOMahonyO Member Posts: 1,883
    edited July 2010
    yes rich i am
    · Share on Twitter
  • OMahonyOOMahonyO Member Posts: 1,883
    edited July 2010
    It doesnt happen as often as it used to but it still happens
    · Share on Twitter
  • Sky_RichSky_Rich Member Posts: 3,837
    edited July 2010
    ok thanks for the info - I'll pass this back to the technical guys.
    · Share on Twitter
  • cottladcottlad Member Posts: 439
    edited July 2010
    23 days ago.  Still doesn't seem to be a solution.
    Just tried searching for hands won/lost />35 quid in last 24 hours and it timed out.
    I suspect the amount of big pots i've lost in the last 24 hours has confused the system lol.
    · Share on Twitter
  • Sky_RichSky_Rich Member Posts: 3,837
    edited July 2010
    In Response to Re: Hand History search still timing out:
    23 days ago.  Still doesn't seem to be a solution. Just tried searching for hands won/lost />35 quid in last 24 hours and it timed out. I suspect the amount of big pots i've lost in the last 24 hours has confused the system lol.
    Posted by cottlad

    sorry about the delay. I'll pass this back to the technical guys and see if we can get any progress.

    Thanks for staying patient
    · Share on Twitter
  • CowgomooCowgomoo Member Posts: 749
    edited July 2010
    I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.
    · Share on Twitter
  • beanehbeaneh Member Posts: 4,079
    edited July 2010
    In Response to Re: Hand History search still timing out:
    I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.
    Posted by Cowgomoo

    tested this and cows correct.

    do a search for back when records began, 4 month ago and it times out, click again and pretty quickly it comes up with the results and all seems to work pretty quickly/smoothly from then. :-)
    · Share on Twitter
  • MachkaMachka Member Posts: 4,627
    edited July 2010
    In Response to Re: Hand History search still timing out:
    I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.
    Posted by Cowgomoo
    Sounds like a database query timeout to me.  Once you've done the search and it fails the second time you do it the database lookup is already cached so works.
    · Share on Twitter
Sign In or Register to comment.