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Live chat support?

GoodReadsGoodReads Member Posts: 202
edited August 2009 in Community Help & Advice
Unable to type any text into box to reply to live chat support, i use Safari browser ....advice would be grateful thx
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Comments

  • annie_dukeannie_duke Member Posts: 545
    edited August 2009
    I have same with Google Chrome - have to switch to IE
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited August 2009
    Hi Guys,

    only IE and Firefox are officially supported for online chat - so best to download one of these if you don't have them

    all the best

    Rich .
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited August 2009
    p.s. IE being particularly efficient ;)
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  • GoodReadsGoodReads Member Posts: 202
    edited August 2009
    Thankyou Annie and Rich that was indeed the problem :)
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  • lucky77777lucky77777 Member Posts: 1,444
    edited August 2009
    hi i entered the 00.15 deepstack it got to the last five players then the table went clear of the players and said i finnished 4th how is that?

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  • lucky77777lucky77777 Member Posts: 1,444
    edited August 2009
    i think it is tottally wrong u buy in to a touneyment and dont get the chance to win it i still had chips left explain
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited August 2009
    In Response to Re: Live chat support?:
    i think it is tottally wrong u buy in to a touneyment and dont get the chance to win it i still had chips left explain
    Posted by lucky77777
    hey lucky,

    i'm sorry to hear of your problems. please contact our customer care team by clicking here and they will be happy to investigate. i hope this works out for you.

    let me know if you are still having problems

    Rich
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  • lucky77777lucky77777 Member Posts: 1,444
    edited August 2009
    thx rich it is getting looked into
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited August 2009
    In Response to Re: Live chat support?:
    thx rich it is getting looked into
    Posted by lucky77777
    fantastic. i hope it gets cleared up for you.
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