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a sky security query

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  • stokefcstokefc Member Posts: 7,835
    edited September 2010
    In Response to Re: a sky security query:
    In Response to Re: a sky security query : Hi Andrew, I assume you mean me here? I don't think i've ever been referred to as lazy before... :-) The stance of Sky Poker here is simple, as has been posted on here numerous times before, we are committed to providing a fun, safe and secure environment for all of our players to enjoy their poker. We don't tolerate any forms of fraud in our poker room, whether it be Chip Dumping, Collusion, Multi-accounting etc If you suspect another user of foul play, then we encourage you to contact our Customer Care team, who will pass on details of your suspicions to our dedicated Fraud and Collusion team for investigation. It doesn't make any difference whether it's a £0.30 DYM or a £500 NL Regular, we treat all cases the same and carry out a thorough investigation.  Our Fraud Team have many years experience in poker fraud investigations and have the power to suspend/close accounts, freeze/revoke winnings and permanently block users from returning to our site. I can absolutely assure you, the OP and everyone else who has commented on this thread that if you raise your concerns through the appropriate channel then it will be investigated and dealt with. As you are all aware, any allegations of fraud are serious, it is for this reason that we do not allow the discussion of individual cases on this forum, since you the community simply do not have access to all the facts and evidence in a case - which we will not divulge due to the Data Protection Act. This particular thread is borderline, since whilst the player has not been named, it is clear that many of you know the person who is seemingly being accused, so please take care with your posts. It is the job of our fraud analysts to collate and review all applicable evidence, since they can review every action taken by every user on our site, throughout the entire history of the account. To Re-iterate, if you have ANY suspicions of another player's wrong doing on Sky Poker then please refer it to C/Care and I can absolutely assure you it will be investigated. If you feel it is taking longer than you'd expect to resolve, Bearing in mind complex fraud investigations can require the analysis of hundreds if not thousands of hands, then feel free to contact C/Care again for an update. It is quite possible that our Fraud Team will also speak to you personally if deemed appropriate in that case. Kind Regards Adam
    Posted by Sky_Adam
    i won a tourney once,get the F-squad on to it
    just a bit of humour,only abit mind
  • Patching99Patching99 Member Posts: 446
    edited September 2010
    In Response to Re: a sky security query:
    In Response to Re: a sky security query : are you being sarcastic here i cant tell? ;) id love to make that kind of money sitting on my buttt all day!!!!!!!!!!!!!!!!!!!!!!!! strangly enough i make a living sitting on my buttt all day (hgv driver) and dont make that kind of money!! plus hes getting that tax free!!
    Posted by donkeyplop
    No sarcasm intended mate.  I don't make that sort of money either but grinding 10 hours a day sounds truly awful.

    Plus I only have 3BI left for NL4 so got to convince myself poker is for losers. ;)
  • donkeyplopdonkeyplop Member Posts: 3,795
    edited September 2010
    lol!

    well id rather sit here clicking a mouse for 10 hours than driving about for 10+ hours.

    saying that ive been off work for over a month so come to think of it i have been clicking a mouse for quite a few hours a day!!
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