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Primo table died?

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  • MachkaMachka Member Posts: 4,627
    edited November 2010
    In Response to Re: Primo table died?:
    I still cant get my table up. I was on small screen which just disappeared so cant refresh page. Have logged out and logged in several times but nothing coming up. Any ideas?
    Posted by swordsyboy
    Reboot?
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  • pryce6pryce6 Member Posts: 1,058
    edited November 2010
    In Response to Re: Primo table died?:
    In Response to Re: Primo table died? : Same problem here m8, cant get the download to load at all now
    Posted by Ozzie08
    yeah my download won't load. do we have to re-install?
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  • swordsyboyswordsyboy Member Posts: 207
    edited November 2010
    Finally back in but only buy going through the "find a player" function and loading from there. Have lost a good chunk of chips though. Not on SKY!
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  • Kiwini4uKiwini4u Member Posts: 3,830
    edited November 2010

    Obviously no one in authority from Sky works on a Sunday night.  I thought the work was supposed to be done in the morning

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  • swordsyboyswordsyboy Member Posts: 207
    edited November 2010
    Sorry to break bad news guys but play is still going on so you are bleeding chips! Unacceptable
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  • Ozzie08Ozzie08 Member Posts: 963
    edited November 2010
    In Response to Re: Primo table died?:
    In Response to Re: Primo table died? : yeah my download won't load. do we have to re-install?
    Posted by pryce6
    I havent a clue m8, mine still wont work, Looks like bk to the browzer then lol
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  • Kiwini4uKiwini4u Member Posts: 3,830
    edited November 2010
    I'm now playing via the web, seems the new download has crashed.
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  • bugaloobugaloo Member Posts: 487
    edited November 2010
    this isnt good enough sky

    i have only been playing for a few weeks on here and the software has crashed 4 times

    was in a decent pot on a cash table when it crashed tonight

    not on
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  • sarge2009sarge2009 Member Posts: 3
    edited November 2010
    does anyone know what they'l do then. wether the entry will be refundin and whats happens if u satelited in.
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  • swordsyboyswordsyboy Member Posts: 207
    edited November 2010
    you're on my table sarge which is working now. try via "find a player"
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  • Kiwini4uKiwini4u Member Posts: 3,830
    edited November 2010
    Amazing how quiet the Sky staff are on this, it migh be Sunda night but SOMEONE must be working
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  • dylan12dylan12 Member Posts: 2,343
    edited November 2010
    In Response to Re: Primo table died?:
    In Response to Re: Primo table died? : I havent a clue m8, mine still wont work, Looks like bk to the browzer then lol
    Posted by Ozzie08
    Or stop playing? Save the moniez fish :) hehe - Get your chat on!! 
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  • Sky_ClaireSky_Claire Member Posts: 1,058
    edited November 2010
    In Response to Re: Primo table died?:
    Amazing how quiet the Sky staff are on this, it migh be Sunda night but SOMEONE must be working
    Posted by Kiwini4u
    I am TV side of Sky Poker so can't answer any questions but the issue is being dealt with at the moment!
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  • tikay1tikay1 Member Posts: 741
    edited November 2010

    Guys,

    Staff ARE working this evening.

    If you have a problem, the ONLY way to resolve it is via Customer Care, not the Forum.

    Apologies if you are experiencing issues, but Customer Care is the only route.

    Hope you get sorted out.






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  • spornybolspornybol Member Posts: 8,212
    edited November 2010
    i was not in primo, but in deepstack i suddenly froze 4 mins later`s everything was working fine, only prob i had was my blinds getting nicked and i could not defend, the only bonus with a lot off bluffin to get chips back i managed cash, but if this did not happen how much better could i done than 7th and a better cash ?
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  • Sky_RichSky_Rich Member Posts: 3,837
    edited November 2010
    In Response to Re: Primo table died?:
    Obviously no one in authority from Sky works on a Sunday night.  I thought the work was supposed to be done in the morning
    Posted by Kiwini4u

    Hi Guys,

    Apologies for the problems last night but tikay is 100% right. if you have a table issue you MUST go straight to customer care. we can't guarantee forum posts will be picked up and sorted immediately.

    thanks everyone
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