Ok this is my second post. Sky Des you mentioned the resizable windows but say nothing about the pop ups when you close the sky lobby, as my original post. Is Sky ignoring my and a lot of other peoples comments? PLEASE GET RID OF THE POP UP
Ok this is my second post. Sky Des you mentioned the resizable windows but say nothing about the pop ups when you close the sky lobby, as my original post. Is Sky ignoring my and a lot of other peoples comments? PLEASE GET RID OF THE POP UP Posted by i7
yeh.lets avoid the original question by answering other questions.annoying pop up GET RID!!!!
In Response to Re: Sky Poker Download Client - Official Feedback Thread. : yeh.lets avoid the original question by answering other questions.annoying pop up GET RID!!!! Posted by kb245
Hi All,
On the pop-up when you close the application.
It's just there to make everyone aware that your account can be used for our other products, surveys have shown us that the majority of our customers are not aware of this, hence we wanted to spread the knowledge.
As always we really appreciate your feedback and are sorry to here that this is annoying you. We've built in a limit to how many times you can view a particular pop-up, I think the problem is being caused by the method of closing the application.
If you close the application, when you are still logged in (it auto logs you out anyway on exit) then you won't see the pop up every time.
If you log out 1st, then close the application then you will always see the pop up, because we don't know you've already seen it since you're logged out, so i am guessing this is what is happening to you.
I hope that make sense, please give it a go and see if that resolves it for you.
Closing the application when you are still logged in also automatically stands you up and closes all open poker tables for you. It will also close any other windows opened in the download, such as the TV Feed, cashier etc. It will not however close any sky poker windows in your web browser. E.G. The forum, Help and Support etc.
why are people whining about the pop up, it doesnt affect you in anyway just takes a second longer to log out fully out of skypoker, most poker sites have this i know tilt have a pop up when you log out. chill out, just because you havent had a reply within an hour lol
a suggestion from me would to give us a time bank, 15 seconds is nothing when you are forced to make a difficult decision for a big pot, especially when your multi-tabling and are doing other things. it will help make more informed decisions thats all. cheers.
on the download there's an issue that on some tables you are unable to open the history tab to see the last hand/few hands on a table, it's happened on 3 different occasions/sessions now with the latest today not being able to open the history tab on 2 of the 6 tables i was playing. reloading the table, standing up then sitting down were both unhelpful.
obviously this is very annoying as i cant see peoples cards in certain spots and past actions which is a big issue.
An issue in a tournament while railing other tables in the same tournament:
I was doing this when someone was knocked out on my table and it moved me to a table that I already had open.
What appeared to happen after this was the original table gave an error saying you already have this table open but the table I was moved to also had this message.
On clicking the error box both tables were closed and it was a minute or two before the table popped back up so I could play.
Under the circumstances, I was playing in the Orford Multiballs tournament so playing maybe 3 tournaments at once, it was impossible to tell which lobby I should be opening to relaunch my table.
If this happens again when I'm not multi-tabling tournaments I'll grab a screen shot.
In Response to Re: Sky Poker Download Client - Official Feedback Thread. : Nutter Posted by Sky_Des
Now look ere Des, the player name, oynutter, (according to the general consensus of opinion among English language professors), actually suggests that I am probably ( but not necessarily) not a nutter, and that the person I am currently directing attention towards is, in fact, the implied nutter. At the moment Des, I am directing attention towards your good self, and you can draw your own conclusions from this fact--- oynutter
why dont the lobby filters save the options I pick? I have to chose again each time ...?? Thought the point of the filters was to store your choices so not to mess about each time.?
Sky Adam, thanks for coming back with your solutions. I did try them all but they did not work. I still get all those annoying pop ups. When we use the lobby through the website, Web browsers have an option to stop pop ups, it uses a pop up blocker. We have to allow sky poker to download content by unticking the pop up blocking option. Now, the pop up blocker is a users choice. I do not allow websites to "pop up windows nilly willy" while I am online. Obviously sky poker is a different animal and I allow. So with this new sky poker software why not put an option on that so we can stop pop ups. As I have said going online and allowing pop ups etc is a users choice. Sky should not "abuse" this option. Pop ups are not wanted by me. Hurst 05, that is my reasons for not wanting these windows. I know its not difficult to close the windows, but it should be my choice if I want them on my pc. Maybe this thread clouded your judgement while calling with "the nuts" 4 eights with ace kicker lol
Cant options be added in preferences to turn on/off those pop up windows. You'd then have to look at them once when you log in first time and then once you've changed your settings you're sorted but you have the choice to see it again easily.
when is the real download coming out-- you know--- the one that really is a download--you know the one that works and you can play poker on?? Posted by oynutter
Hi Oynutter, sorry to hear you are having problems. Have you been in touch with Customer Care to see if the can offer any assistance? If not, give them a try and hopefully they can get it sorted for you. Alternatively PM Sky_Adam and I am sure he, or one of his Tech colleagues, will be able to help you.
Comments
PLEASE GET RID OF THE POP UP
On the pop-up when you close the application.
It's just there to make everyone aware that your account can be used for our other products, surveys have shown us that the majority of our customers are not aware of this, hence we wanted to spread the knowledge.
As always we really appreciate your feedback and are sorry to here that this is annoying you. We've built in a limit to how many times you can view a particular pop-up, I think the problem is being caused by the method of closing the application.
If you close the application, when you are still logged in (it auto logs you out anyway on exit) then you won't see the pop up every time.
If you log out 1st, then close the application then you will always see the pop up, because we don't know you've already seen it since you're logged out, so i am guessing this is what is happening to you.
I hope that make sense, please give it a go and see if that resolves it for you.
Closing the application when you are still logged in also automatically stands you up and closes all open poker tables for you. It will also close any other windows opened in the download, such as the TV Feed, cashier etc. It will not however close any sky poker windows in your web browser. E.G. The forum, Help and Support etc.
Best Wishes
Adam
I was doing this when someone was knocked out on my table and it moved me to a table that I already had open.
What appeared to happen after this was the original table gave an error saying you already have this table open but the table I was moved to also had this message.
On clicking the error box both tables were closed and it was a minute or two before the table popped back up so I could play.
Under the circumstances, I was playing in the Orford Multiballs tournament so playing maybe 3 tournaments at once, it was impossible to tell which lobby I should be opening to relaunch my table.
If this happens again when I'm not multi-tabling tournaments I'll grab a screen shot.
dont know if any one ealse gets this but when playing i get the old lobbys pop up from earlier tournys
any help would be welcome
had down load a cpl of months and it allways been there
Thought the point of the filters was to store your choices so not to mess about each time.?
Now, the pop up blocker is a users choice. I do not allow websites to "pop up windows nilly willy" while I am online. Obviously sky poker is a different animal and I allow. So with this new sky poker software why not put an option on that so we can stop pop ups.
As I have said going online and allowing pop ups etc is a users choice. Sky should not "abuse" this option. Pop ups are not wanted by me.
Hurst 05, that is my reasons for not wanting these windows. I know its not difficult to close the windows, but it should be my choice if I want them on my pc.
Maybe this thread clouded your judgement while calling with "the nuts" 4 eights with ace kicker lol
PLEASE REMOVE POP UPS