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Site Problems Friday 2030 - Please do not flood forum

SolarCarroSolarCarro Member Posts: 2,273
edited January 2011 in Poker Chat
Customer Services will no doubt deal

Dave
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  • TRIP5TRIP5 Member Posts: 3,618
    edited January 2011
    Good Idea...Top Thread!!!!

    Goooo TKP

    xx
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  • TommyDTommyD Member Posts: 4,389
    edited January 2011
    Good shout Solar

    I think we hit some turbulence but past it now hopefully :)
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  • tikay1tikay1 Member Posts: 741
    edited January 2011

    Yup, there was a brief hiatus, but it seems fine now, at least it seems to be for me.

    Head Office are aware, & I hope nobody was too inconvenienced.

    If you have any concerns as to game play, please contact Customer Care.

    Apologies.
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  • Kiwini4uKiwini4u Member Posts: 3,830
    edited January 2011
    Thanks Dave, I think they have fixed it.  I blame Orford!!!!!
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  • SHANXTASHANXTA Member Posts: 1,507
    edited January 2011

    Have e-mailed cust service as being disconnected from dym's whilst one person remains connected isn't overly helpful

    However after the uninterested and somewhat rude reply i received when there was problems a few months back, i'm not holding out much hope.
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  • pod1pod1 Member Posts: 4,377
    edited January 2011
    at best a pain in the glutamus at worst amateurish ( and i dont care if i spelt it wrong) 40mins into a nl50 hu game and booooom gone!! download version as well. it aint right!!!
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  • silentbobsilentbob Member Posts: 2,137
    edited January 2011
    It appears that a lot of people are still having problems as I'm sat in a long queue trying to get through to cs.
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited January 2011

    How many times?

    Essential maintainence and updates really aren't essential if this is the result 50% of the time.



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  • Ploppy33Ploppy33 Member Posts: 721
    edited January 2011
    These thing happen

    For myself I think the site runs well - I cant think of ANYTHING that runs perfectly all the time. (My poker is the only thing that runs perfectly badly all the time tho!)

    Im sure customer care will sort any probs
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  • major1962major1962 Member Posts: 178
    edited January 2011
    Tried customer services, got a busy tone, then when i got through i was met with a recorded message "your call is important to us, please hold" So i did for 17 mins!!!
    I dont mind so much but as in my previous thread, my opponent maned to get back on and steal my blinds to win our heads up battle  in a bounty hunter of 3 hrs!!
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited January 2011
    In Response to Re: Site Problems Friday 2030 - Please do not flood forum:
    These thing happen For myself I think the site runs well - I cant think of ANYTHING that runs perfectly all the time. (My poker is the only thing that runs perfectly badly all the time tho!) Im sure customer care will sort any probs
    Posted by Ploppy33
    99% of other poker sites.
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  • GREGHOGGGREGHOGG Member Posts: 7,155
    edited January 2011
    im only number 81 in the queue for customer care

    im patient, ill wait.
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  • silentbobsilentbob Member Posts: 2,137
    edited January 2011
    And there goes my tournament entry :(
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  • Kiwini4uKiwini4u Member Posts: 3,830
    edited January 2011
    In Response to Re: Site Problems Friday 2030 - Please do not flood forum:
    In Response to Re: Site Problems Friday 2030 - Please do not flood forum : 99% of other poker sites.
    Posted by DOHHHHHHH
    You must be kidding, I used to be on a site that had to close down for two WEEKS to sort out their systems only for it to go wrong again within 24 hours, so Sky have a long way to go before they get THAT bad.
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  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited January 2011

    If I'm lucky, I get my tourny entry free back from CC?

    I could make 4 times that in the time it would take me to get there - but what about the money I should/probably would have won, had I had the chance to finish the tournament I was playing?
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  • NODEALNODEAL Member Posts: 608
    edited January 2011
    In Response to Re: Site Problems Friday 2030 - Please do not flood forum:
    Yup, there was a brief hiatus, but it seems fine now, at least it seems to be for me. Head Office are aware, & I hope nobody was too inconvenienced. If you have any concerns as to game play, please contact Customer Care. Apologies.
    Posted by tikay1
    No one believes your tikay bud,    give up
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  • NODEALNODEAL Member Posts: 608
    edited January 2011
    In Response to Re: Site Problems Friday 2030 - Please do not flood forum:
    im only number 81 in the queue for customer care im patient, ill wait.
    Posted by GREGHOGG
    lol
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  • waller02waller02 Member Posts: 9,129
    edited January 2011
    i like the way you say dont flood forum by setting up a thread......on the forum, it cant have affected everyone because by the time i was reconnected i was out of the 3 dyms costing me 15 quid nice one!! cc wont care its like banging ur head against a brick wall with those halfwits! chance of a refund???? very much doubt it!
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  • silver8acksilver8ack Member Posts: 1,190
    edited January 2011
    so much for the stamp freeroll still can not get on.

    sky is getting worse by all account maybe they should get a decent programmer and keep rach away from the system.
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  • slaverchopslaverchop Member Posts: 177
    edited January 2011
    I cant get on either was in BH :( 
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