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Anyone having problems today?

POKERTREVPOKERTREV Member Posts: 9,607
edited May 2011 in Community Help & Advice
When I open the download client, sometimes it shows todays tourney's and then it flashes back to yesterdays tourney's. I've also opened up sky poker in internet explorer but keep getting "Page Not Found" when I go to the forum.

Anyone else having problems today?
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Comments

  • DOHHHHHHHDOHHHHHHH Member Posts: 17,929
    edited May 2011

    Yes! both problems!
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  • shazallinshazallin Member Posts: 558
    edited May 2011
    Not tried to play yet today but having lots of problems with the forum
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2011
    Ahhhh Not just me then - Thought I was going mad lol

    Can't see anyone about on the forum this morning who might be able to get a techie to sort it out though.

    I'll give customer services a go
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2011
    Customer Services - Online Support is also Not Working.
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  • TENOFSPADETENOFSPADE Member Posts: 426
    edited May 2011
    ME TOO, BOTH TREV
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  • elsadogelsadog Member Posts: 5,677
    edited May 2011
    IE seems to work best - just hit refresh when it fails to load.
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2011
    In Response to Re: Anyone having problems today?:
    IE seems to work best - just hit refresh when it fails to load.
    Posted by elsadog
    My refresh button is wearing out lol.
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  • spornybolspornybol Member Posts: 8,212
    edited May 2011
    me too 45 mins to try and get into forum, now wondering if i should play don`t want to waste money as i`v had enough going round in circles wth c/care
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  • rawhandrawhand Member Posts: 437
    edited May 2011
    me too no home page
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  • NeildownNeildown Member Posts: 1,635
    edited May 2011
    Ahhhhhhhhhhhhhhhhh lsjifhwkfhqwhkjenfkgwiuebfkjgw
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  • spornybolspornybol Member Posts: 8,212
    edited May 2011
    again 30 mins to get back into this now i`m getting annoyed, so no play this afternoon i`m off to pub guess they don`t want my money for a change !!!!! gl to all
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  • rawhandrawhand Member Posts: 437
    edited May 2011
    Just tried to contact customer service i got this message:

    Page not found

    If this problem persists please contact customer services

    LMAO Oh well sttuff it im out of here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  • NoseyBonkNoseyBonk Member Posts: 6,175
    edited May 2011
    The Sky Techies are looking into this problem so hopefully it'll be resolved sooooon :)
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  • Sky_LeeSky_Lee Member Posts: 952
    edited May 2011
    Hi Guys,

    This issue should now be resolved.
    Sorry for any inconvenience caused.

    Regards
    Lee
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2011
    In Response to Re: Anyone having problems today?:
    Hi Guys, This issue should now be resolved. Sorry for any inconvenience caused. Regards Lee
    Posted by Sky_Lee
    I had a reply from the email I sent to sky bet / customer services. this was their reply : 

     

    "Hi Trevor

    Thanks for your email.

    If you are experiencing technical problems it may be due to any temporary Internet history files that will need deleting. As far as we know of at Sky Poker, there aren't any problems with the system or any of the tournaments. If you have any further queries please do not hesitate to contact us.

    Kind Regards,
    SaeemaCustomer Care Team"


    Oh well - At least it looks like it's been fixed
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  • rawhandrawhand Member Posts: 437
    edited May 2011
    In Response to Re: Anyone having problems today?:
    In Response to Re: Anyone having problems today? : I had a reply from the email I sent to sky bet / customer services. this was their reply :    "Hi Trevor Thanks for your email. If you are experiencing technical problems it may be due to any temporary Internet history files that will need deleting. As far as we know of at Sky Poker, there aren't any problems with the system or any of the tournaments. If you have any further queries please do not hesitate to contact us. Kind Regards, Saeema Customer Care Team" Oh well - At least it looks like it's been fixed
    Posted by POKERTREV
    LOL They took the easy way out. (Its not me its you)
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  • spornybolspornybol Member Posts: 8,212
    edited May 2011
    In Response to Re: Anyone having problems today?:
    In Response to Re: Anyone having problems today? : LOL They took the easy way out. (Its not me its you)
    Posted by rawhand
    yep like other nite off line for hour but it`s not them it me, so logged out to re-reg and would not let enter sky ? yet i could get into email and twitter ? c/care where useless that day just going round in circles

    edit i was in the middle off a deepstack too
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited May 2011
    I had quiet an amusing picture in my mind of what the live customer services peeps were doing today whilst no one could contact them. It went a bit like this.

    Online CS 1 - "Its unusually Quiet Today don't you think?"
    Online CS 2 - "Yes - Perhaps they are experiencing no problems Today?"
    Online CS 1 - "Well I hope something goes wrong soon otherwise it's gonna be a long day"
    Online CS 2 - "Yeh - Lets hope it picks up a bit or we could both be out of a job"
    Online CS 1 - "I'm sure it will soon - Shall we have another coffee whilst we are waiting?

    I have a vivid imagination - but I was a little bored whilst I was waiting for a reply tbh.
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  • spornybolspornybol Member Posts: 8,212
    edited May 2011
    In Response to Re: Anyone having problems today?:
    I had quiet an amusing picture in my mind of what the live customer services peeps were doing today whilst no one could contact them. It went a bit like this. Online CS 1 - "Its unusually Quiet Today don't you think?" Online CS 2 - "Yes - Perhaps they are experiencing no problems Today?" Online CS 1 - "Well I hope something goes wrong soon otherwise it's gonna be a long day" Online CS 2 - "Yeh - Lets hope it picks up a bit or we could both be out of a job" Online CS 1 - "I'm sure it will soon - Shall we have another coffee whilst we are waiting? I have a vivid imagination - but I was a little bored whilst I was waiting for a reply tbh.
    Posted by POKERTREV
    pmsl, can just imagine that
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