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Chat Abuse On Sky Poker!

melly007melly007 Member Posts: 9
edited August 2011 in Poker Chat
I have just reported this guy: XXXXXXXXXX for the fourth time for calling me and others names in the chat while playing poker!

You know what support said? They cant do anything because it was on a free table!


Rubbish excuse sky!!

You have got to deal with XXXXXXX like XXXXXXXXX asap!

If you think that is harsh and not allowed in the forum, then close my account. At least im not saying I can smell his crotch, and I will take him for a walk in the woods like he said to me 2 weeks ago when I first reported him and you did nothing!

Deal with him or I will advertise the "FACT" you let people do this and get away with it here on sky poker!


Melanie.

I am not joking either
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Comments

  • elsadogelsadog Member Posts: 5,677
    edited August 2011
    They will do something. You obviously got a muppet. Try again and they will deal with it.

    ps. Moderate your post a bit - I know you're angry but it's for the best.
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  • JockBMWJockBMW Member Posts: 2,653
    edited August 2011
    Hi Melanie,

    I have had to edit your post, name and shame is not permitted on this site 

    I will look into this for you.

    Abuse of any kind is taken very seriously at Sky and I will investigate this on your behalf 

    Regards

    MOD_JockBM 
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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    Hi Melanie, I have had to edit your post, name and shame is not permitted on this site  I will look into this for you. Abuse of any kind is taken very seriously at Sky and I will investigate this on your behalf  Regards MOD_JockBM 
    Posted by JockBMW
    I hope you have more clout than the chat support team Jock. I see you have control here in the forum, but that wont stop me advertising what I said if nothing is done!

    "that guy" i mentioned is full of filth, and shouldnt be allowed on the site at all, let alone having his chat blocked!

    Please deal with it as you said.. do everyone a big favour and take control of your chat boxes and get rid of all abusers for good.
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  • waller02waller02 Member Posts: 9,121
    edited August 2011
    i suffered some horrific abuse earlier on, the guy was saying some stuff about my mother who is no longer with us, i told the guy this fact expecting a quick apology but what i got was the most vile comments imaginable. some people are just sick!

    i reported this to customer care and was assured the appropriate action would be taken.

    there is no place for abuse on the tables, a bit of banter is fine but there is a line that shouldn't be crossed! people like this should not just be banned from chatting on the site but should be banned from even playing imo.
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  • JockBMWJockBMW Member Posts: 2,653
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : I hope you have more clout than the chat support team Jock. I see you have control here in the forum, but that wont stop me advertising what I said if nothing is done! "that guy" i mentioned is full of filth, and shouldnt be allowed on the site at all, let alone having his chat blocked! Please deal with it as you said.. do everyone a big favour and take control of your chat boxes and get rid of all abusers for good.
    Posted by melly007

    Will do my best Melanie 

    I have sent a PM to you, could you PM back to me

    Many Thanks 



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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : I hope you have more clout than the chat support team Jock. I see you have control here in the forum, but that wont stop me advertising what I said if nothing is done! "that guy" i mentioned is full of filth, and shouldnt be allowed on the site at all, let alone having his chat blocked! Please deal with it as you said.. do everyone a big favour and take control of your chat boxes and get rid of all abusers for good.
    Posted by melly007
    P.S.. If abuse is taken so seriously, then why did I have to report the same guy 4 times and still nothing gets done about it?

    If all it takes is a complaint in the forum, then why have support at all?

    They are supposed to help us, but "4 times about the same person" IS BEYOND A JOKE!
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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    i suffered some horrific abuse earlier on, i reported it to customer care and they assured me the appropriate action would be taken there is no place for abuse on the tables, a bit of banter is fine but there is a line that shouldn't be crossed!
    Posted by waller02
    They told me word for word exactly the same thing when I reported this guy the first 3 times. The fourth, support said because its on a free table nothing can be done.. they said they tried but cannot do anything!

    Good luck with anything coming from that report!!


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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : Will do my best Melanie  I have sent a PM to you, could you PM back to me Many Thanks 
    Posted by JockBMW
    I got your PM but the site wont let me reply. Why? who knows, but there no message box to type in, just a name box with you in it and a subject box. Cannot write a message!
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  • scouse_redscouse_red Member Posts: 5,968
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : I got your PM but the site wont let me reply. Why? who knows, but there no message box to type in, just a name box with you in it and a subject box. Cannot write a message!
    Posted by melly007
    hi Melly are you using the latest firefox. if so this is why, you can try 2 things 1 rolling back to firefox 3.6 or 2 using internet explorer. hope this helps,
    Scouse
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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : hi Melly are you using the latest firefox. if so this is why, you can try 2 things 1 rolling back to firefox 3.6 or 2 using internet explorer. hope this helps, Scouse
    Posted by scouse_red
    I will try IE.. thx
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  • JockBMWJockBMW Member Posts: 2,653
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : I got your PM but the site wont let me reply. Why? who knows, but there no message box to type in, just a name box with you in it and a subject box. Cannot write a message!
    Posted by melly007

    Sorry about that melanie,  I'll pm you my email address to send the info 

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  • spornybolspornybol Member Posts: 8,212
    edited August 2011
    HI MEL, SOZ TO HEAR YOU GETTING ABUSE, 99% OFF PLAYERS ARE POLITE, YOU MUST HAVE A NEW-ISH PLAYER THAT CAN`T HANDLE LOSING, BUT TRUST ME IT WLL GET SORTED
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  • Poker_FailPoker_Fail Member Posts: 1,755
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : I got your PM but the site wont let me reply. Why? who knows, but there no message box to type in, just a name box with you in it and a subject box. Cannot write a message!
    Posted by melly007
    This site barely works with  firefox, you need to use IE to send messages.
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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : Sorry about that melanie,  I'll pm you my email address to send the info 
    Posted by JockBMW
    I got it to work in IE :) so i replied to your PM Jock!
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  • melly007melly007 Member Posts: 9
    edited August 2011
    This forum is much better than support!

    Thx everyone :D
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  • spornybolspornybol Member Posts: 8,212
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    This forum is much better than support! Thx everyone :D
    Posted by melly007
    THE FORUM IS THE BEST IN THE WORLD, AND ANY OTHER QUESTIONS YOU NEED TO ASK SOMEONE WILL ALWAYS HELP.
    JUST DONK LET THE ODD MORON RUIN IT FOR YOU
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  • delaney09delaney09 Member Posts: 1,145
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    i suffered some horrific abuse earlier on, the guy was saying some stuff about my mother who is no longer with us, i told the guy this fact expecting a quick apology but what i got was the most vile comments imaginable. some people are just sick! i reported this to customer care and was assured the appropriate action would be taken. there is no place for abuse on the tables, a bit of banter is fine but there is a line that shouldn't be crossed! people like this should not just be banned from chatting on the site but should be banned from even playing imo.
    Posted by waller02
    i was on the table at the time waller what the guy was saying was disgusting mate, i think i may have influenced his abuse by showing him them bluffs so if thats the case i do apologise but what he said can not be tollerated or forgotten no matter how many times he tried to suck up after, hope the problem gets sorted mate !
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  • melly007melly007 Member Posts: 9
    edited August 2011
    In Response to Re: Chat Abuse On Sky Poker!:
    In Response to Re: Chat Abuse On Sky Poker! : i was on the table at the time waller what the guy was saying was disgusting mate, i think i may have influenced his abuse by showing him them bluffs so if thats the case i do apologise but what he said can not be tollerated or forgotten no matter how many times he tried to suck up after, hope the problem gets sorted mate !
    Posted by delaney09
    Showing your bluffs is fun Del, so don't blame yourself because he can't handle being beaten. Abusive players have noone to blame but themselves!

    Keep showing your bluffs and be proud of them lol
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  • EyemanEyeman Member Posts: 1,039
    edited August 2011
    As I understand it, Sky's position is that it is a family brand, and so "adult" language is not permitted. I, personally, feel much of this is ridiculous. Adults play poker, and we're used to certain language. Abuse is a different teapot of orang-utans - it is always unacceptable. I see no difference between the Viva Las Vegas final, or the free tables with that regard.

    People have twice expressed a wish that I would die soon on Sky, in the chat - both reported, and I've not run into them since.

    Stick to your guns, Mel.
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  • Sky_PokerSky_Poker Member Posts: 2,715
    edited August 2011

    I can assure you this will be dealt with appropriately. I'm sure Jock will forward the details to us, meantime contacting customer care is the right thing to do.

    Thanks
    Sky Poker Team
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