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Free Play Promotion

belsibubbelsibub Member Posts: 2,527
edited August 2013 in Community Help & Advice
Is this still running?All i played last month were a couple of freerolls and quite a bit of freeplay cash.I know the freerolls don't count towards promotion but don't count against as far as i can see.Can not check how many free play cash hands i played as they do not appear on my history.Yes i do have an regestered credit card.

Free Play PokerPlaying For Free?

You can still earn monthly bonuses, the more you play the greater your chance of winning!

For every free play poker hand you play in the calendar month, you get the chance to earn tournament tokens. 
 Play 20 hands in the month and get £1.10 tournament tokenPlay 50 hands in a month and get a £2.20 tournament token
No deposit required to participate in this promotion or to use the tournament token.

This promotions is open to newly registered and existing customers. Tokens will be credited within 5 working days following the end of the previous month.

To use the tournament token through playing on the free to play tables, a customer must have a fully registered account, including a registered credit/debit card in order that Sky Poker can carry out its customer verification procedures. 

Terms and ConditionsYou can only be awarded one poker token in a monthThis offer counts only for hands played on the free play cash tables (freeroll MTT's and STT's hands do not count towards your free play hands)You are ineligible for the offer if you play any real money cash hands or buy-in to a paid MTT or STT during the monthA free play hand counts as any hand that you are dealt cards on a free play cash tableYour token will be granted within 5 working days following the previous calendar monthYour token will expire in 7 days from when the token is granted if unusedThe token can only be redeemed onceThe token will be used towards the next MTT or STT you buy-in toIf you buy-in to a tournament that is less than the value of the token you will not be refunded the difference of the buy-in (i.e. if you buy-in to a £1.10 tournament with a £2.20 token, you will not receive a £1.10 refund)You have to play in the tournament to redeem the offer (i.e. you cannot cancel your registration)The tournament token is non-withdrawable, it has to be used to buy-in to an MTT or STTAll Sky Poker tournament terms and conditions applySky Poker reserves the right to add, remove and/or amend these terms and conditions at any time provided that any such amendments shall not have a detrimental effect on any participant.Sky Poker Management decision will be final in all cases.All other Sky Betting and Gaming rules apply.
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    belsibubbelsibub Member Posts: 2,527
    edited August 2011
    bump
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    Sky_LeeSky_Lee Member Posts: 952
    edited August 2011
    Hi belsibub,

    This is still running and is fulfilled every month.

    Regards
    Lee
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    belsibubbelsibub Member Posts: 2,527
    edited August 2011
    Well it's the 10th and nothing.I am sure i played more than enough hands to qualify but can not see any of the sessions i played on my history to check.If i contact customer care will they know what i am talking about(as they seem unaware promotions and comp's i have queried before) and will they be able to check my free play hands played as i can't???
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    Sky_LeeSky_Lee Member Posts: 952
    edited August 2011
    Hi,

    Customer care won't be able to see that information, i will pass this on to the relevant person but it'll probably be tomorrow now before i can get an answer.
    I shall let you know.

    Regards
    Lee
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    belsibubbelsibub Member Posts: 2,527
    edited August 2011

    Thanks for the help Lee :-).

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    Sky_LeeSky_Lee Member Posts: 952
    edited August 2011
    Hi,

    Sky_Clare has checked and i'm afraid you didn't play enough free play hands last month to qualify for this.

    Regards
    Lee
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    belsibubbelsibub Member Posts: 2,527
    edited August 2011
    I thought would have played  20+ hands min in the 2-3 sessions i played?Not being able to see them makes it hard to recall and check.I only tried this because i had been laid-up at the beginning of the month and unable to play don't think i will bother again.Thanks for your help anyway. 
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    belsibubbelsibub Member Posts: 2,527
    edited January 2012
    A free play hand counts as any hand that you are dealt cards on a free play cash table

    Customer care won't be able to see that information,


    Had another go at this again because of the on-going problems in getting the games to play(so not wanting to risk real money).
    Managed 3 sessions 1 of 4 hours + so must have been dealt 50+ hands in that alone?But as always they don't show in my history so can't check myself or get c/c to check.
    So getting this up early because i have tried this twice before with no joy.
    Can some tell me please??
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    belsibubbelsibub Member Posts: 2,527
    edited January 2012
    28/01/2012 22:55470526324Hold'emSan JoseNo Limit£0.50/£1.00£3.00£18.00-£3.00Details28/01/2012 22:56470527258Hold'emSan JoseNo Limit£0.50/£1.00£0.50£30.00-£0.50Details28/01/2012 22:58470528368Hold'emSan JoseNo Limit£0.50/£1.00£0.00£16.00£0.00Details28/01/2012 22:59470529296Hold'emSan JoseNo Limit£0.50/£1.00£0.00£82.00£0.00Details28/01/2012 23:01470530531Hold'emSan JoseNo Limit£0.50/£1.00£4.00£420.00-£4.00Details28/01/2012 23:03470532003Hold'emSan JoseNo Limit£0.50/£1.00£0.00£120.00£0.00Details28/01/2012 23:05470533323Hold'emSan JoseNo Limit£0.50/£1.00£2.00£146.00-£2.00Details28/01/2012 23:08470534922Hold'emSan JoseNo Limit£0.50/£1.00£0.50£179.00-£0.50Details28/01/2012 23:09470535997Hold'emSan JoseNo Limit£0.50/£1.00£0.00£50.00£0.00Details28/01/2012 23:10470536737Hold'emSan JoseNo Limit£0.50/£1.00£0.00£324.00£0.00Details28/01/2012 23:12470537925Hold'emSan JoseNo Limit£0.50/£1.00£0.00£16.00£0.00Details28/01/2012 23:14470538855Hold'emSan JoseNo Limit£0.50/£1.00£100.00£210.25£110.25Details28/01/2012 23:15470539992Hold'emSan JoseNo Limit£0.50/£1.00£82.00£245.50-£63.00Details28/01/2012 23:17470541300Hold'emSan JoseNo Limit£0.50/£1.00£9.00£282.75-£9.00Details28/01/2012 23:18470542032Hold'emSan JoseNo Limit£0.50/£1.00£0.00£630.50£0.00Details28/01/2012 23:19470542786Hold'emSan JoseNo Limit£0.50/£1.00£0.00£243.00£0.00Details28/01/2012 23:21470543817Hold'emSan JoseNo Limit£0.50/£1.00£0.00£81.00£0.00Details28/01/2012 23:22470544611Hold'emSan JoseNo Limit£0.50/£1.00£1.00£287.50-£1.00Details28/01/2012 23:24470545836Hold'emSan JoseNo Limit£0.50/£1.00£0.50£163.50-£0.50Details28/01/2012 23:26470547260Hold'emSan JoseNo Limit£0.50/£1.00£0.00£72.00£0.00Details28/01/2012 23:27470548116Hold'emSan JoseNo Limit£0.50/£1.00£0.00£72.00£0.00Details28/01/2012 23:29470549182Hold'emSan JoseNo Limit£0.50/£1.00£1.00£3.50£2.50Details28/01/2012 23:31470550035Hold'emSan JoseNo Limit£0.50/£1.00£0.50£189.75-£0.50Details28/01/2012 23:32470551202Hold'emSan JoseNo Limit£0.50/£1.00£0.00£14.50£0.00Details28/01/2012 23:34470552018Hold'emSan JoseNo Limit£0.50/£1.00£0.00£9.00£0.00Details<span style="widows:2;text-transform:none;text-indent:0px;letter-spacing:normal;border-collapse:separate;font:medium Verdana, Helvetica, Arial;white-space:normal;orphans:2;color:#000000;word-spacing:0px;-webkit-border-horizontal-spacing:0px;-webkit-border-vertical-spacing:0px;-webkit-text-decorations-in-effect:none;-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0px;" class
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    belsibubbelsibub Member Posts: 2,527
    edited February 2012
    Well surprise surprise no token.Looks like i am going to have to spam general poker to get an answer as sky don't live here anymore and customer care can't help.
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    scouse_redscouse_red Member Posts: 5,968
    edited February 2012
    In Response to Re: Free Play Promotion:
    Well surprise surprise no token.Looks like i am going to have to spam general poker to get an answer as sky don't live here anymore and customer care can't help.
    Posted by belsibub
    Can I ask you this have you played any cash hands or piaid into any tournies at all during the period as this would affect it

    also

    I really don't think spamming GPC will achieve anything for you
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    belsibubbelsibub Member Posts: 2,527
    edited February 2012
    No just played free play i did read t & c's.And open to suggestions.Amazing you put word spam in and get a response.All i ment was post a link to here and a quick synopsis on general where at least sky still monitor.
    .Last game in December next February.

    2012-02-02 15:23:061479905182TournamentDouble Your MoneyNo Limit£0.50£0.30 Hand Info2011-12-09 11:01:581364816946Cash TableTimperleyMicro No Limit£8.00£8.00 Hand Info
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    belsibubbelsibub Member Posts: 2,527
    edited February 2012
    Thank's sky for sorting this out.
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    belsibubbelsibub Member Posts: 2,527
    edited August 2013
    I keep being told this promo works but here we are again.
    Well the fifth working day has come and gone and yet again I have not been automatically credited a token and am left chasing it.Have met all the criteria again no real money games in July,have a valid card set up,all details up to date and have been dealt into 50+ hands and can prove it. 
    Is there someone still here that can help?





    Edit: the first person who suggests customer care has not read the thread in full. 
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