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sky can you give my money back please?

razorkevrazorkev Member Posts: 1,364
edited October 2009 in Poker Chat
tried calling 21 times rings 5 times thn cuts off, i put 8.00 onto cash tble but said it was unable to transfer funds but ITS GONE OUT OF MY ACC.....................................

Comments

  • razorkevrazorkev Member Posts: 1,364
    edited October 2009
    THE PHONE LINE THEY NOT EVEN ANSWERING THIS IS CRAZY
  • Hale72Hale72 Member Posts: 1,000
    edited October 2009
    Looking at the forum, it looks like you are not alone.

    It appears the improvements have bit them on the behind a bit.

    Godd job it's not 8pm when the site is full.

    I know that's not much help to you now.

    I have a feeling there may be a little more 'routine maintenance' soon.

    This one ran over for nearly an hour so obviously there were problems getting back on line.
  • MH45706MH45706 Member Posts: 164
    edited October 2009
    Calm down....cant expect the site to run smoothly 100% of the time..things break, im sure your car breaks down occasionally.
  • Sky_RichSky_Rich Member Posts: 3,837
    edited October 2009
    Hi kev,

    the customer care team is receiving a very high volume of calls at the moment. i assure you that refunds will be given if you have been effected by site problems.

    please be patient Kev everything will be working as it should shortly.

    Rich
  • razorkevrazorkev Member Posts: 1,364
    edited October 2009
    In Response to Re: sky can you give my money back please?:
    Calm down....cant expect the site to run smoothly 100% of the time..things break, im sure your car breaks down occasionally.
    Posted by MH45706
    SADLY IT DOSNT,,
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