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Customer Care the biggest joke!

kidwizzz78kidwizzz78 Member Posts: 158
edited October 2011 in Poker Chat

Gotta be said there terrible really are , im heads up in a mtt chip leader also then the table decides to freeze and every time i tried re loading it kept saying unable to , all i get from CC is that its my internet connection well how does that work out im on youtube same time , and they cant do anything to solve this matter sky poker has gotta be the worst for loading tables dreadfull full stop

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Comments

  • Lambert180Lambert180 Member Posts: 12,197
    edited October 2011
    Just get down to the final 2 in another MTT...


    Only joking, sorry that's a bit certainly a bit of run bad!
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  • AcidMan27AcidMan27 Member Posts: 3,752
    edited October 2011
    So why is this cc's fault ?

    A few players are also having  trouble lately and it looks like there could be a problem with certain isp's.

    Now just because youtube works doesn't mean you won't have problems with sky poker because your connection will take different routes to reach different sites.


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  • scouse_redscouse_red Member Posts: 5,968
    edited October 2011
    In Response to Re: Customer Care the biggest joke!:
    So why is this cc's fault ? A few players are also having  trouble lately and it looks like there could be a problem with certain isp's. Now just because youtube works doesn't mean you won't have problems with sky poker because your connection will take different routes to reach different sites.
    Posted by AcidMan27
    THIS

    As has been posted on many threads lately
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  • spornybolspornybol Member Posts: 8,212
    edited October 2011
    i`v not been able to load the last week, 2 reasons one i never had laptop and 2 been in hospital, but honestly i`v never had a prob with c/care, but it seems i could have got lucky, with the probs some have been getting,
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  • Lambert180Lambert180 Member Posts: 12,197
    edited October 2011
    In Response to Re: Customer Care the biggest joke!:
    i`v not been able to load the last week, 2 reasons one i never had laptop and 2 been in hospital, but honestly i`v never had a prob with c/care, but it seems i could have got lucky, with the probs some have been getting,
    Posted by spornybol
    Whoa, I've seen you post a couple of times today and yet it's only just occured to me that you're back! lol.

    Good to see you back and fighting fit sporny!
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  • SmitalosSmitalos Member Posts: 543
    edited October 2011
    Have you ever thought for one second that it could be your PC?
    SkyPoker uses up alot of RAM when running which means you can't have many other applications open when using the software. If it was freezing it was most likely because you had too much going on in the background (i.e. Watching YouTube vids!!)
    The customer care on Sky is second to none and the manner and style of your post really shows how this most likely isn't anyone elses fault but your own sir.
    gl at the tables.
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