The address of the regulator?
I play low stakes on sky. My record is poor but I enjoy the taking part and admiring the skill of fellow players.
Since the new tourneys have been introduced, it's impossible to get a run of games where the screen doesn't freeze, the connection to sky server is broken or a box appears on the screen advising you that your transaction has timed out even though you've been pressing the call, or all in key since the cards were dealt.
I thought It was my fault. That I was doing something wrong so I got a friend who wrote the algarythym for mud splash on a well known rally game to check it out.
The problemis not with my computer nor my broadband it originates from the site.
All I want to do is enjoy playing the game but it's becoming increasingly difficult to go the length of a tourney without problems occurring.
Has anyone else experienced similar problems?
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This thread would be better in the help and advice section where someone may take a look it, the mods will probably move it there. Or contact customer care.
It is also unlikely to be a simply a Sky problem, as everyone would have these issues the same as you, and has to be the way that the Sky server is interfacing with your computer. More information will be needed. Are you playing on the download or browser ? Is it the same on both ? What browser are you on? How good is your internet connection?
I have had similar, but not such acute problems occassionally in the past, but it has been much better lately. Simple steps which have been effective in providing a quick if temporary fix have included switching between download and browser, or uninstalling, then reinstalling the download and then restarting my laptop. Clearing my cache of unnecessary junk, making sure I have the latest adobe etc, checking my firewalls are not blocking anything. All obvious stuff but if you havent tried them give it a go.
Good luck anyway , hope you get sorted.