Registered for the 7pm freeroll and the Orfordable deep stack however both wont open. They get to 23.8% before freezing and all i can do is watch the time go up. Never had this problem before, have tried 2 computers and 2 internet connections, whats wrong sky?
I had the same problem last week. All I did was to close the table once it stopped at 23.8% and launched it again. I had to do it a few times but it loaded eventually. If you did not manage to load the games at all, contact customer services, They might be able to get your entry fee refunded for the Orfordable.
hey guys,i'm really sorry to hear about your problems. please get in contact with customer care. the team will be happy to investigate all reported issues and actively look to help you resolve them. if you have any more problems or have any questions at all, just shout.
when I get this, I close down the table trying to load and click launch from the poker lobby and this fixes it. Not had it this week, but had it two or three times last week.
Comments
All I did was to close the table once it stopped at 23.8% and launched it again.
I had to do it a few times but it loaded eventually.
If you did not manage to load the games at all, contact customer services, They might be able to get your entry fee refunded for the Orfordable.
Rich