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Anyone else experiencing Super Lag on Grand National Freeroll?

shaun84shaun84 Member Posts: 685
edited April 2012 in Community Help & Advice
I have missed my hand and been sat-out and the lag is that severe that I click the 'I'm Back' button but it is still running so slow that it is auto-folding every hand. Why?
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Comments

  • shaun84shaun84 Member Posts: 685
    edited April 2012
    Absolutely ridiculous. Unplayable and unwatchable. Why have a tourney with 2,000 players when the software crashed with 900 in a Bounty Hunter before. It just can't handle the volume. Waste of time being in it. Some players have been able to click raise occasionally and it just plays the hand before the screen develops.
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  • Dudeskin8Dudeskin8 Member Posts: 6,228
    edited April 2012
    Bit laggy but can still play fine. 
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  • GREGHOGGGREGHOGG Member Posts: 7,155
    edited April 2012
    was always gonna be laggy

    im amazed i lasted so long... out in 1957th
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  • EvilPinguEvilPingu Member Posts: 3,462
    edited April 2012
    I'm having a lot of lag, not quite as bad as OP but bad enough that I cba to play properly and I'm just going all in with any half decent starting hand until it stops (hopefully when the field is down to a reasonable size). Won a flip already so it's going to plan, lol.

    Sky need to stop having tournaments with 2k runners until the software can cope with it. Every time there's a big field, there's always issues - Thought they would've learned from the UKOPS BH, clearly not. Think fields should be limited to 700 or so - every time I've seen a bigger field than that, there's always been problems.
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  • mondo1985mondo1985 Member Posts: 571
    edited April 2012
    laggy??? its not even letting me on the table
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    It had eased a little long enough for me to click all in.lol. Doubled up so gonna sit out for a while and see if it improves when the field thins out a little.
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    I've had to close the table as it was making the Lobby lag too and I am bought into the Main Event Open Rebuy. I hope this doesn't effect that as it is acceptable in a freeroll but not in a Tourney that I have spent my 'Hard earned' on.lol. Why not split these High Player Field Tourneys into 3 tournies and the winners go into a later one the next day.

    It closes the table then respawns immediately. I don't want it open when my proper tourney starts!
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  • EvilPinguEvilPingu Member Posts: 3,462
    edited April 2012
    Moved to Community Help & Advice where people aren't going to see the thread. C'mon Sky, stop hiding from the truth and admit there's problems with your software.
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  • dubmasterdubmaster Member Posts: 897
    edited April 2012
    **** nightmare got timed out in it and £5 sng 4 times had to reload and busted when it settled in both!!!!!!!!!!!!! going on to CC now really disappointed
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    20 minute cue on live chat and now I'm through to her she says they are experiencing NO problems and that I am the first to complain. What a joke. Then Sky have the cheek to move the thread to the back of beyond so no-one sees it. This is the worst experience I've had in a long time from Sky. Annoyed and disappointed!
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  • DazlerDazler Member Posts: 3,970
    edited April 2012
    yea mine froze up completely lost a few hands by time i got back had 4bb left get AK then my computer shut down. Still managed to come back and had 4k left was all in on bb hit 2 pair and board paird twice to give him bigger 2 pair :( went out in 128th place
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  • EvilPinguEvilPingu Member Posts: 3,462
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    20 minute cue on live chat and now I'm through to her she says they are experiencing NO problems and that I am the first to complain. What a joke. Then Sky have the cheek to move the thread to the back of beyond so no-one sees it. This is the worst experience I've had in a long time from Sky. Annoyed and disappointed!
    Posted by shaun84
    Lmao @ "No problems". Just wow.

    Sky's Customer Care should get the sack, each and every one of them. Probably goes some way towards explaining why people complain on the forum and flood the "Ask Tikay" thread with things which are supposed to be addressed to CC - Because CC are incapable of dealing with anything themselves.

    Customer Care have also got into the habit of lying to customers, which I've pulled them up on a fair few times and they just say "Sorry", then still let it happen again. Takes the pee tbh.
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll? : Lmao @ "No problems". Just wow. Sky's Customer Care should get the sack, each and every one of them. Probably goes some way towards explaining why people complain on the forum and flood the "Ask Tikay" thread with things which are supposed to be addressed to CC - Because CC are incapable of dealing with anything themselves. Customer Care have also got into the habit of lying to customers, which I've pulled them up on a fair few times and they just say "Sorry", then still let it happen again. Takes the pee tbh.
    Posted by EvilPingu
    20 minutes to get through at 8pm at night and she says they are having no problems and I am the first to complain? Get out of here, she must be having a laugh! Why would there be a 20 minute cue if no-one was complaining? Then she has the cheek to close the conversation! Its a joke how they treat customers and if Sky thinks it can grow then it needs to find a new call centre and new call centre staff. They are sullying their product by bad Customer service. I'd also like to know which Moderator saw fit to move the thread in a blatant attempt to hide the problem! Moderators are accountable too and should put a reason on the thread when moving it or closing it.
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  • EvilPinguEvilPingu Member Posts: 3,462
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: I'd also like to know which Moderator saw fit to move the thread in a blatant attempt to hide the problem! Moderators are accountable too and should put a reason on the thread when moving it or closing it.
    Posted by shaun84
    +1 to the bold bit, I'm an admin on a non-poker forum elsewhere, and when closing a thread, posting to say why the thread was locked and PM'ing the OP is standard procedure. (with the exception of spam bots selling Viagra, lol)

    Also goes down a lot better with forum users than just locking a thread and offering no explanation. Just sayin'...
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  • MachkaMachka Member Posts: 4,627
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll? : +1 to the bold bit, I'm an admin on a non-poker forum elsewhere, and when closing a thread, posting to say why the thread was locked and PM'ing the OP is standard procedure. (with the exception of spam bots selling Viagra, lol) Also goes down a lot better with forum users than just locking a thread and offering no explanation. Just sayin'...
    Posted by EvilPingu
    If I ever lock a thread, or move it for that matter I would state why, unless it's blatantly obvious.
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll? : If I ever lock a thread, or move it for that matter I would state why, unless it's blatantly obvious.
    Posted by Machka
    So you didn't move this one then?
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  • MachkaMachka Member Posts: 4,627
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll? : So you didn't move this one then?
    Posted by shaun84
    Correct.
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  • shaun84shaun84 Member Posts: 685
    edited April 2012
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll?:
    In Response to Re: Anyone else experiencing Super Lag on Grand National Freeroll? : Correct.
    Posted by Machka
    And you didn't remove the post on my duplicate thread?
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