All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

SKY customer care live chat

jonjo75jonjo75 Member Posts: 999
edited August 2012 in Poker Chat

Sorry but they are awful
After not been entered into the 4k BH I won a sattalite to and having to go through 3 different people ( one guy ended the chat when i said the tourney starts in 5 mins)  to finally get put in to the tourney 15 mins after it started I was then told it was my fault and that i was in all the time. (Then why did i not sit at a table until 21.15 a full 15 mins after it started)
I have been playing on here long enough to know when i am in a tourney or not.
If it is not on their list of problems they do not have a clue what they are doing . I was expecting an apology and got a "we did nothing wrong". #neededtorant

· Share on Twitter

Comments

  • mewillowsmewillows Member Posts: 406
    edited August 2012
    were your blinds down when you arrived at the table?

    if so it could just of been a glitch that never came up on their systems.
    · Share on Twitter
  • 12671267 Member Posts: 936
    edited August 2012
    Did they ask you your username and security questions 55 times :)  ? 
    · Share on Twitter
  • DazlerDazler Member Posts: 3,970
    edited August 2012
    the customer is never right APOLOGISE TO THEM NOW ;)
    · Share on Twitter
  • jonjo75jonjo75 Member Posts: 999
    edited August 2012
    I had the full starting stack when i sat down.
    Yes they most certainly did.
    You are right I should apoliogise I have no idea what i am doing. 25+ hours a week on here for over a year and i still dont know if i am registered for a tourney or not. :)
    Over it now but it definately did effect the MTTs I was playing while trying to explain my situation to someone who does not have a clue about Poker or satallites or owning up to their mistakes.
    · Share on Twitter
Sign In or Register to comment.