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Online Help Is Not Working

GavinxxxxGavinxxxx Member Posts: 559
edited November 2009 in Community Help & Advice
Like the title says, everytime i click on the 'start a chat' link to talk to an advisor i go through the stages of writing my name in and e-mail and it just keeps sending me back to the help and support homepage everytime..

Comments

  • diablo_pezdiablo_pez Member Posts: 1,392
    edited November 2009
    it's even less helpful when you actually get through to an advisor! :)
  • Sky_RichSky_Rich Member Posts: 3,837
    edited November 2009
    hey there Gavin,

    are you still experiencing this? i just want to make sure this wasn't a temporary blip. let me know and if you still can't access the live chat we will take this further.

    in the meantime there are other ways you/ anyone else can contact customer care. see here for the full details.

  • GavinxxxxGavinxxxx Member Posts: 559
    edited November 2009
    In Response to Re: Online Help Is Not Working:
    hey there Gavin, are you still experiencing this? i just want to make sure this wasn't a temporary blip. let me know and if you still can't access the live chat we will take this further. in the meantime there are other ways you/ anyone else can contact customer care. see here for the full details.
    Posted by Sky_Rich
    It seems to be working now Rich must of just been a blip
  • Sky_RichSky_Rich Member Posts: 3,837
    edited November 2009
    great stuff. just let me know if it happens again
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