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missing funds

REETOOOREETOOO Member Posts: 1
edited November 2012 in Poker Chat
hi, i set up a new account a few weeks ago, put in my account details but got the wrong 3 digits. I won 700 deposited the funds but rang up told them about this an they said the funds had been deposited into account ending 0015, i never received the funds. Has this happened to anyone else? Do i need to seek legal advice?

Comments

  • smarrsmarr Member Posts: 461
    edited November 2012
    i think he is saying he put 3 digits in wrong on his bank details
  • TommyDTommyD Member Posts: 4,389
    edited November 2012
    Contact customer care and go from there.  Explain the situation fully.  Customer care do not monitor this forum so it is unlikely anyone will come on here and be able to help you.
  • Sky_DaveSky_Dave Member Posts: 3,288
    edited November 2012
    TommyD has nailed it - definitely one for Customer Care who will look into it for you.
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