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Site problems this evening

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Comments

  • namesb0ndnamesb0nd Member Posts: 402
    edited November 2009
    come on guys cheer up,its thanksgiving...

    ...whatever that is.
  • foxylady19foxylady19 Member Posts: 11
    edited November 2009
    thanksgiving well i m thankfull i ve had something to read for last 3 hours lol
  • key07key07 Member Posts: 10
    edited November 2009
    can you all just chill out all the guys at sky are doing there best to resolve things and all you can do is moan thay will sort it a.s.a.p. as the can i have been with sky for nearly a year and a half now and had no problems what so ever it happens what can you do ???? nothing just let them do there job they are working on it just like me and the rest of you do go out to work . they will do there best to solve this problem so be patient and it will be sorted .. . . . thanks rick + sky team keep up the good work !!!
  • SoLackSoLack Member Posts: 2,737
    edited November 2009
    Happy November
  • sophbubblesophbubble Member Posts: 2
    edited November 2009
    bit fuming really... im not the greatest of players and i won 2 qualifier rounds to get into 12grand bounty hunter with a buy in of 22 and i won a place with a quid lol so i was pretty happy! but then the **** thing gets cancelled and i only get a refund! i dont get why it cant be rescheduled?
  • SunnyPalmsSunnyPalms Member Posts: 62
    edited November 2009
    In Response to Re: Site problems this evening:
    can you all just chill out all the guys at sky are doing there best to resolve things and all you can do is moan thay will sort it a.s.a.p. as the can i have been with sky for nearly a year and a half now and had no problems what so ever it happens what can you do ???? nothing just let them do there job they are working on it just like me and the rest of you do go out to work . they will do there best to solve this problem so be patient and it will be sorted .. . . . thanks rick + sky team keep up the good work !!!
    Posted by key07
    You seem to have a rather noticeable brown line running down your nose............Tissue??
  • SoLackSoLack Member Posts: 2,737
    edited November 2009
    They are not rescheduling just to make you fume a bit. 
  • Kiwini4uKiwini4u Member Posts: 3,830
    edited November 2009
    Latest message from Sky:-


    I'm sorry but we have decided to shut the poker tables down in order to infuriate and annoy our customers.  Our normal bad beat service will resume as soon as possible.
  • elsadogelsadog Member Posts: 5,677
    edited November 2009
    Let's put this in perspective. Sky haven't broken down on purpose. They will get it fixed as soon as possible, they are certainly not taking their time on purpose. Entries paid to tournaments will be refunded. Partially played tournaments that have reached the money stages will be paid according to stack size. Sky will be losing far more money than any of us during this period so they want it up as quickly as possible. Stop worrying and stop whingeing.
  • webby234webby234 Member Posts: 1,781
    edited November 2009
    In Response to Re: Site problems this evening:
    bit fuming really... im not the greatest of players and i won 2 qualifier rounds to get into 12grand bounty hunter with a buy in of 22 and i won a place with a quid lol so i was pretty happy! but then the **** thing gets cancelled and i only get a refund! i dont get why it cant be rescheduled?
    Posted by sophbubble
    i would be furious and would never play here again if they did that to me
  • vaigretvaigret Member Posts: 16,380
    edited November 2009
    Well I missed all this as beleive it or not I found something else to do.
     
    However extremely worried that all this posting on the problem will see me not in Posters freeroll this week so thought I had better have my tuppence worth.

    Disgusting of Tunbridge Wells
  • MereNoviceMereNovice Member Posts: 4,364
    edited November 2009
    In Response to Re: Site problems this evening:
    In Response to Re: Site problems this evening : i would be furious and would never play here again if they did that to me
    Posted by webby234

    Yawn.
    You can use the refund to enter the same tournament next week or any other tournament that you like.
    Stop making idiotic remarks.


  • Kiwini4uKiwini4u Member Posts: 3,830
    edited November 2009
    In Response to Re: Site problems this evening:
    Well I missed all this as beleive it or not I found something else to do.   However extremely worried that all this posting on the problem will see me not in Posters freeroll this week so thought I had better have my tuppence worth. Disgusting of Tunbridge Wells
    Posted by vaigret
    IMO your poem should get you automatic qualification into the freeroll
  • vaigretvaigret Member Posts: 16,380
    edited November 2009
    Thanks Kiwini

    I second that motion

    All those in Favour say OY

    OYYYYYYYYYYYYYY

    Motion passed
  • Sky_AdamSky_Adam Member Posts: 419
    edited November 2009
    Hi Everyone I'm unsticking this thread, I've added a new sticky thread at the top and copied the text here:



    'Firstly, apologies for the late update we've all been working to get this issue investigated and resolved as soon as possible.

    The site problems which affected tournament play earlier this evening have now all been resolved and you should not experience any further issues this evening.

    All of the tournaments which were active at that time have now been settled and therefore all players affected should now have been refunded. Unfortunately, this included the £12000 GTD Bounty Hunter at 8pm, please accept our apologies to everyone affected, we will make a decision tomorrow as to whether it will be re-scheduled this weekend.

    If any of you still have an issue then please contact our customer care team who will be happy to assist you via any of the channels in the help & support section.

    Once again we offer our apologies for the poor experience which has affected many of you this evening.

    Kind Regards

    Adam'
  • elsadogelsadog Member Posts: 5,677
    edited November 2009
    In Response to Re: Site problems this evening:
    In Response to Re: Site problems this evening : Yawn. You can use the refund to enter the same tournament next week or any other tournament that you like. Stop making idiotic remarks.
    Posted by MereNovice
    Stirring up the natives won't help for sure.
  • sophbubblesophbubble Member Posts: 2
    edited November 2009
    fair play, cheers
  • webby234webby234 Member Posts: 1,781
    edited November 2009
    In Response to Re: Site problems this evening:
    In Response to Re: Site problems this evening : Yawn. You can use the refund to enter the same tournament next week or any other tournament that you like. Stop making idiotic remarks.
    Posted by MereNovice
    :blah: :blah;

    are you telling me its ok to win your place in a £22 tournament via 2 satellites but because the tournament was cancelled you get your £1 back, if you think its fine more fool you
  • MereNoviceMereNovice Member Posts: 4,364
    edited November 2009
    In Response to Re: Site problems this evening:
    In Response to Re: Site problems this evening : :blah: :blah; are you telling me its ok to win your place in a £22 tournament via 2 satellites but because the tournament was cancelled you get your £1 back, if you think its fine more fool you
    Posted by webby234
    She gets £22 back.
    It's really not that hard to work out.
    Try thinking before posting next time.
  • webby234webby234 Member Posts: 1,781
    edited November 2009
    In Response to Re: Site problems this evening:
    bit fuming really... im not the greatest of players and i won 2 qualifier rounds to get into 12grand bounty hunter with a buy in of 22 and i won a place with a quid lol so i was pretty happy! but then the **** thing gets cancelled and i only get a refund! i dont get why it cant be rescheduled?
    Posted by sophbubble
    vince try reading before you post!!
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