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Priority Club

smarrsmarr Member Posts: 461
edited January 2013 in Poker Chat
As a first time member of this, i was wondering why i hadnt recieved a welcome email with the dedicated agent and a 'special' priority contact number.

I contacted live help and he told me that i needed to get 10k points for 3 months, JUST TO BE IN PRIORITY CLUB. Now surely this isn't correct otherwise the promotions page is very mis-leading.
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Comments

  • TINTINTINTIN Member Posts: 1,612
    edited January 2013
    i think live help can be a little hit or miss as to how clued up they are.

    ive not read anywhere about the terms changing.

    i know where i live its a public holiday, not sure about down south. this may have something to do with it. every chance you will get the email later today if it isnt a holiday. if not give it til this time tomoorow before giving cutomer care another try
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  • devonfish5devonfish5 Member Posts: 4,291
    edited January 2013
    also,thought as a priority member u got paid on the 1st of the month?
    i've received nothing too.
    :(
    dev
    ps,guess mine will be here later too.
    thanks
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  • Sky_DanRSky_DanR Member Posts: 300
    edited January 2013
    In Response to Priority Club:
    As a first time member of this, i was wondering why i hadnt recieved a welcome email with the dedicated agent and a 'special' priority contact number. I contacted live help and he told me that i needed to get 10k points for 3 months, JUST TO BE IN PRIORITY CLUB. Now surely this isn't correct otherwise the promotions page is very mis-leading.
    Posted by smarr

    Hi Smarr,

    Good job making Priority for the first time!

    Today's the first business day of the month so your Welcome email will be on it's way to you by the end of the day as will your C4P bonus.

    Apologies for that incorrect info you received, you don't need to make 10k three months in a row to gain entry. If/when you do make 10k 3 months in a row you'll move onto the enhanced 3+ Cash for Points rate.

    Cheers
    Dan
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  • smarrsmarr Member Posts: 461
    edited January 2013
    In Response to Re: Priority Club:
    In Response to Priority Club : Hi Smarr, Good job making Priority for the first time! Today's the first business day of the month so your Welcome email will be on it's way to you by the end of the day as will your C4P bonus. Apologies for that incorrect info you received, you don't need to make 10k three months in a row to gain entry. If/when you do make 10k 3 months in a row you'll move onto the enhanced 3+ Cash for Points rate. Cheers Dan
    Posted by Sky_DanR
    Thank you for the reply.
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  • DonttelmumDonttelmum Member Posts: 1,921
    edited January 2013
    Welcome aboard! :-)

    Nothing for me yet either.
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  • DonttelmumDonttelmum Member Posts: 1,921
    edited January 2013
    In Response to Re: Priority Club:
    Welcome aboard! :-) Nothing for me yet either.
    Posted by Donttelmum

    It just arrived!
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  • smarrsmarr Member Posts: 461
    edited January 2013
    i got my monies but no email :( lol!
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  • DonttelmumDonttelmum Member Posts: 1,921
    edited January 2013
    In Response to Re: Priority Club:
    i got my monies but no email :( lol!
    Posted by smarr

    I'd take the money over an email anyday of the week.



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  • smarrsmarr Member Posts: 461
    edited January 2013
    i want both :P
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