Unregistering a tournament after a sat win- HELP

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  Tikay10 Member, Administrator, Moderator Posts: 160,818

  April 26

  mnolan8317 said:

  Hi,
  
  I won a seat in the £110 big weekend tonight from the 19:15 Satellite, however I unregistered prior to the tournament in error, however the credit wasn't added to my account. When I re entered the tournament, there was no ticket in my account and it took it from my balance so I since withdrew.
  
  How does this work, and how do I even get a ticket credited to my account, or £110 added to my balance.
  
  thanks
  
  

  
  @mnolan8317
  
  
  
  First up, I have registered you for tonight's BWBH, so you are now safely "in".
  
  Further explanation to follow...
  
  

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  mnolan8317 Member Posts: 48

  April 26

  Thanks @Tikay, much appreciated.

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  Tikay10 Member, Administrator, Moderator Posts: 160,818

  April 26 edited April 26

  @mnolan8317
  
  
  If you win a seat in a satellite & then unregister, you LOSE THE SEAT & there is no facility to credit you.
  
  The work-around is to buy-in BEFORE playing the satellite, then if you win the satellite you get credited cash. You can then withdraw the "pre-paid" entry & get refunded.
  
  Excuse brief response, it's 9pm & I'm trying to watch the football.

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  mnolan8317 Member Posts: 48

  April 26

  Thanks @Tikay10 , that makes sense. Thank you for your help.
  
  

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