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why have i lost two of the three dyms i was playing they have gone to blank screens

mabsuemabsue Member Posts: 382
edited October 2009 in Community Help & Advice
still trying to play but one has finished the other two wont relaunch tried reboots etc ha sthe site crashed can i get my money£44 back?
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    mabsuemabsue Member Posts: 382
    edited October 2009
    can anyone help has site crashed what happens now i have to go out
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    BuistyboyBuistyboy Member Posts: 408
    edited October 2009
    you need to speak to customer service asap so they can find out what happened.
    good luck
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    Sky_RichSky_Rich Member Posts: 3,837
    edited October 2009
    hey mabuse,

    i'm really sorry to hear of the problems you have been experiencing. if you feel that you have lost out in any way due to technical problems please get in contact with customer care. they will happily look into each case reported and see what can be done.

    Rich
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    mabsuemabsue Member Posts: 382
    edited October 2009
    ok well i have done that so thanks for the advice guys
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