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Lobby not updating.

jonjo75jonjo75 Member Posts: 999
edited August 2013 in Poker Chat
As above.
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  • waller02waller02 Member Posts: 9,115
    edited August 2013
    It's been like it for a few days. It also happened a while back too, it is rather annoying eh!
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  • Red_KingRed_King Member Posts: 2,850
    edited August 2013
    Yep, past few days, Main Lobby not updating,
    also opening Table Lobby from your table it sometimes loads the Main Lobby.
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  • jonjo75jonjo75 Member Posts: 999
    edited August 2013
    Still not fixed. Can SKY acknowledge that they know this is happening and are trying to fix it?
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  • Sky_LeeSky_Lee Member Posts: 952
    edited August 2013
    Hi,

    We need much more detail. What exactly are you seeing, is this the web or download?
    I can't see any issues and nothing has been reported.

    Thanks
    Lee
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  • jonjo75jonjo75 Member Posts: 999
    edited August 2013
    The download version lobby is not updating/refreshing itself.
    So lets say you look at the main lobby and the £11 BH has 7 runners and starts in 20 mins. 19 mins later you look again and it still has only 7 runners but if you click on cash games and then back to tournaments it will say the £11 bh has 27 runners.

    This has happened before a few months back and has been happening for the past few days.
    So basically you are having to refresh the page yourself which is no real problem but it is not how it should be.
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  • Sky_LeeSky_Lee Member Posts: 952
    edited August 2013
    Ok thanks, we'll pass this onto our tech team to look into.

    Thanks again.
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  • GREGHOGGGREGHOGG Member Posts: 7,155
    edited August 2013
    In Response to Re: Lobby not updating.:
    The download version lobby is not updating/refreshing itself. So lets say you look at the main lobby and the £11 BH has 7 runners and starts in 20 mins. 19 mins later you look again and it still has only 7 runners but if you click on cash games and then back to tournaments it will say the £11 bh has 27 runners. This has happened before a few months back and has been happening for the past few days. So basically you are having to refresh the page yourself which is no real problem but it is not how it should be.
    Posted by jonjo75
    It is really annoying!!! So much so that I am playing my mtts elsewhere today atm

    Please get the lobby refreshing back to normal so I can see how many runners are in the mtts! ty
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  • mewillowsmewillows Member Posts: 406
    edited August 2013
    its also web version. 
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  • jonjo75jonjo75 Member Posts: 999
    edited August 2013
    I sent off an email to CC.
    I have just recieved one back saying the site is running perfectly so if anyone else is having the same problem can they also contact CC because yet again they are telling me its just me.
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  • FCHDFCHD Member Posts: 3,178
    edited August 2013
    Yep, having problems with both the main lobby and lobbies inside tournaments not updating. Caused me to mis-read my position in a satellite earlier this evening.
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  • Sky_LeeSky_Lee Member Posts: 952
    edited August 2013
    This should be fixed now guys.
    I've tried both web and download and both appear to be updating.

    Apologies for the inconvenience.
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  • jonjo75jonjo75 Member Posts: 999
    edited August 2013
    Sorry Lee but my lobby is not.
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  • goldnballzgoldnballz Member Posts: 2,820
    edited August 2013
    Yep, my tournament lobby also not updating. Seems to be working fine with sit & go's though.
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  • POKERTREVPOKERTREV Member Posts: 9,607
    edited August 2013
    Nor mine in the download :(
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  • pomfrittespomfrittes Member Posts: 2,981
    edited August 2013
    In Response to Re: Lobby not updating.:
    Nor mine in the download :(
    Posted by POKERTREV

       +1
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 172,929
    edited August 2013

    Morning chaps.

    I've sent this upstairs for the Suits to look at. 

    Apols for any inconvenience caused.



      
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  • Sky_LeeSky_Lee Member Posts: 952
    edited August 2013
    Sorry guys, this has been passed back to our support team to investigate..
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  • Bear_ProofBear_Proof Member Posts: 126
    edited August 2013
    Yeah it's been like this for a few days now. pretty disgraceful really
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  • VespaPXVespaPX Member Posts: 12,487
    edited August 2013
    Seems a problem with lobby on the download at the moment.

    Looking at DTD1 for example
    On the main lobby page it says 62 players but when you open it up it says 72 !

    looks ok in the browser (Firefox).
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  • Sky_LeeSky_Lee Member Posts: 952
    edited August 2013
    Hi,

    Yes, we've got our support team looking into the lobby issues, hopefully they'll be resolved soon, but sometimes these  things take a little longer to get to the bottom of!

    Lee
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