In Response to Re: need clarification : please state where i have tried to argue, we could start the old panto "oh no i didnt" back and forth all night, i got better things to do like reg for sats and get my money back, im going to have to take it to cc tomorrow, i just wnderedd wether somebody else had come across this before troubling them with it. maybe im going to have to moan about connection issues to get on your side in future. much love and sweet dreams booboo Posted by BOOBOO81
good luck with customer care, i no 100% certian they will just repeat what i have said already
I do understand your point Booboo. TheRock is right though, I'm afraid. There will never be a situation where you are just given the seat. I do think that there should be better wording in place from Sky. Realistically, Sky would not be in business long if they, for example gave away a £110 seat for £10 on a regular basis. By all means, ring CC. Unfortuanately to be honest with you, I don't think you will get an answer that you like. Posted by Jac35
thx jac, maybe thats my point, better wording, not all tournies make guarantee thats the risk they take with putting them on. i didnt want to get into this, i just wanted to know if anybody had come across this before, i was sure that somebody was pretty much given a seat before but must have pre registered the main and then decided to play the satellite. i seen that he was in the sat went to reg, was too late and then went and had a look in the main event lobby. i dont think i will get any joy out of cc, thats why i asked on here.
thx cenechav, very vague reading, as with all terms and conditions lol! its the one seat guarenteed i had the problem with as if their promising something that isnt actually there, like when you go to tesco (other .supermarkets are available) and they have priced the item incorrectly, they then have to honour that price, im gong to leave it now because im doing my own head in aswell as other peoples. but once again thx for the info
To buck the trend of shooting down the original poster, I actually agree with him, guaranteed SHOULD mean guaranteed.
IF there is a minimum numbers of players required, it should say so very clearly in the tournament description, if not it should certainly be stated in the terms and conditions of the site (I don't know if this is the case or not). I have ion the past had this very argument with the head of customer care and have copies of Email correspondence where I was told they would change the lobbies to include the minimum number of players required, this has obviously not happened.
lol this is jokes. How do you expect a tournament/satellite to run with less than 2 players? How do you expect to win a tournament that doesn't start? Incred
To buck the trend of shooting down the original poster, I actually agree with him, guaranteed SHOULD mean guaranteed. IF there is a minimum numbers of players required, it should say so very clearly in the tournament description, if not it should certainly be stated in the terms and conditions of the site (I don't know if this is the case or not). I have ion the past had this very argument with the head of customer care and have copies of Email correspondence where I was told they would change the lobbies to include the minimum number of players required, this has obviously not happened. Posted by Slykllist
whey hey! hahaha! finally somebody agreed thank you very much, didnt have the chance to meet you at dtd, dont know whether to pop back over tomorrow to try and satellite for the 550 six max or go home with my tail between my legs! might see you tomorrow good night sir
To buck the trend of shooting down the original poster, I actually agree with him, guaranteed SHOULD mean guaranteed. IF there is a minimum numbers of players required, it should say so very clearly in the tournament description, if not it should certainly be stated in the terms and conditions of the site (I don't know if this is the case or not). I have ion the past had this very argument with the head of customer care and have copies of Email correspondence where I was told they would change the lobbies to include the minimum number of players required, this has obviously not happened. Posted by Slykllist
thought u had more sence than this, its maybe not clear but u still cant expect money from a tourney that dosent even start to begin with
lol this is jokes. How do you expect a tournament/satellite to run with less than 2 players? How do you expect to win a tournament that doesn't start? Incred Posted by RyanC7
I don't, I expect the site to get their descriptions correct
In Response to Re: need clarification : thought u had more sence than this, its maybe not clear but u still cant expect money from a tourney that dosent even start to begin with Posted by THEROCK573[/QUOTe
it didnt start because they cancelled it, i understand that i cant play on my own. i understand that the poker site cant give away seats i understand that they cant throw away money tourney after tourney. what i dont agree with is the actual guarantee. the guarantee is there to attract players like the big buy in tournaments, if there was no guarantee, nobody shows! so when they guarantee something and they have overlay they take it on the chin and move on. like the ukipt in edinburgh, so dont guarantee a seat and cancell a sat if only one person registers, the point that you seem to keep going back to is not the point that i was trying to make, its all about the guarantee. like your warranty on a car, you wouldnt be happy if your car breaks down and they wouldnt fix it because they guaranteed you something.
In Response to Re: need clarification : thought u had more sence than this, its maybe not clear but u still cant expect money from a tourney that dosent even start to begin with Posted by THEROCK573
In Response to Re: need clarification : thought u had more sence than this, its maybe not clear but u still cant expect money from a tourney that dosent even start to begin with Posted by THEROCK573[/QUOTe it didnt start because they cancelled it, i understand that i cant play on my own. i understand that the poker site cant give away seats i understand that they cant throw away money tourney after tourney. what i dont agree with is the actual guarantee. the guarantee is there to attract players like the big buy in tournaments, if there was no guarantee, nobody shows! so when they guarantee something and they have overlay they take it on the chin and move on. like the ukipt in edinburgh, so dont guarantee a seat and cancell a sat if only one person registers, the point that you seem to keep going back to is not the point that i was trying to make, its all about the guarantee. like your warranty on a car, you wouldnt be happy if your car breaks down and they wouldnt fix it because they guaranteed you something. Posted by BOOBOO81
I partially agree - personally I wouldn't expect the site to run a tournament with less than a minimum of say three runners, however...... if they are advertising the tournament as a guaranteed prizepool, I would 100% expect them to clearly define the terms under which that guarantee applies
In Response to Re: need clarification : thought u had more sence than this, its maybe not clear but u still cant expect money from a tourney that dosent even start to begin with Posted by THEROCK573[/QUOTe it didnt start because they cancelled it, i understand that i cant play on my own. i understand that the poker site cant give away seats i understand that they cant throw away money tourney after tourney. what i dont agree with is the actual guarantee. the guarantee is there to attract players like the big buy in tournaments, if there was no guarantee, nobody shows! so when they guarantee something and they have overlay they take it on the chin and move on. like the ukipt in edinburgh, so dont guarantee a seat and cancell a sat if only one person registers, the point that you seem to keep going back to is not the point that i was trying to make, its all about the guarantee. like your warranty on a car, you wouldnt be happy if your car breaks down and they wouldnt fix it because they guaranteed you something. Posted by BOOBOO81
yes but the point you are missing is the guarenteed seat can only be awarded if the tournament actually loads up and starts. without any runners its not possible so where have they commited a crime. icant keep repeating myself any longer so that is my last word.
Comments
thx jac,
maybe thats my point, better wording, not all tournies make guarantee thats the risk they take with putting them on.
i didnt want to get into this, i just wanted to know if anybody had come across this before, i was sure that somebody was pretty much given a seat before but must have pre registered the main and then decided to play the satellite. i seen that he was in the sat went to reg, was too late and then went and had a look in the main event lobby.
i dont think i will get any joy out of cc, thats why i asked on here.
im gong to leave it now because im doing my own head in aswell as other peoples.
but once again thx for the info
To buck the trend of shooting down the original poster, I actually agree with him, guaranteed SHOULD mean guaranteed.
IF there is a minimum numbers of players required, it should say so very clearly in the tournament description, if not it should certainly be stated in the terms and conditions of the site (I don't know if this is the case or not). I have ion the past had this very argument with the head of customer care and have copies of Email correspondence where I was told they would change the lobbies to include the minimum number of players required, this has obviously not happened.
might see you tomorrow good night sir
This whole thread is ridiculous.