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Cash Hand Voided On The Flop

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  • mrsduckmrsduck Member Posts: 1,901
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    In Response to Re: Cash Hand Voided On The Flop : Welcome to the dark side sith apprentice.
    Posted by belsibub

    ;) Sometimes being nice just doesn't seem to work.
    I'm extremely nice to my students (too nice) and sometimes find they've deluded themselves into thinking they'll pass an exam for example when they haven't a hope in ****, and they need an urgent reality check!
    Over a month now on this thread without a single "oh thanks for telling us, we're trying hard to figure out the problem so don't worry guys"
    It's just polite to at least acknowledge people. 
    As nice as I am, I won't let people take advantage of that, so had to try a different technique!



  • GELDYGELDY Member Posts: 5,203
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    I don't like to ever be negative but it's clear that no one ever checks the "feedback" section and if they do, they just don't give a flying monkeys about the "feedback" they receive, or ever replying to people. Sighhhh. Rant over, sorry for the outburst, back to being positive again! lol xx
    Posted by mrsduck
    flying monkeys oooh
    who knew ducky had a mouth like a sewer 
    tbh i just think they don't read it
    that's why i gave up posting and reading here a long time ago
    Last problem i had i emailed cc
    took them 24hr+ but i got a refund and a claim the problem would be looked into

  • splashiessplashies Member Posts: 3,680
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    In Response to Re: Cash Hand Voided On The Flop : flying monkeys oooh who knew ducky had a mouth like a sewer  tbh i just think they don't read it that's why i gave up posting and reading here a long time ago Last problem i had i emailed cc took them 24hr+ but i got a refund and a claim the problem would be looked into
    Posted by GELDY
    I've sent this thread upstairs on two occasions. Firstly, I emailed CC with the link and they said they will look into it and get back to me.

    I heard nothing back, so I sent it to the priority team, who also said they will look into it. But still not heard anything back.

    They probably have looked into it and have no idea why this is happening, but it would be nice if they can be honest and post either here or email me back that this is the case.

    Oh and I think Ducky deserves a min 5 year ban for her conduct in this thread :p
  • mrsduckmrsduck Member Posts: 1,901
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    In Response to Re: Cash Hand Voided On The Flop : I've sent this thread upstairs on two occasions. Firstly, I emailed CC with the link and they said they will look into it and get back to me. I heard nothing back, so I sent it to the priority team, who also said they will look into it. But still not heard anything back. They probably have looked into it and have no idea why this is happening, but it would be nice if they can be honest and post either here or email me back that this is the case. Oh and I think Ducky deserves a min 5 year ban for her conduct in this thread :p
    Posted by splashies
    :'(
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,040
    edited March 2015


    "splashies" has e-Mailed this complaint to Sky Poker already, but Mrs Duck asked me (on another thread) if I would send it upstairs, & yes, of course, I'm happy to do so. I'll send it up right now.

    That's no guarantee of a reply, but if it re-assures you that they are aware of the reported problem, then it achieves something. 

     
  • mrsduckmrsduck Member Posts: 1,901
    edited March 2015
    Thanks a lot!
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 171,040
    edited March 2015


    Update.

    I sent a note up to Suit-City as promised, & they replied to me promptly, & told me they are still investigating these "void hands". With any issue such as this, the problem is to "re-create" them of course.

    If I hear any further, I'll Update you pronto.

    It's a fine balance with the Team up at Leeds. Better they work to investigate problems & make Sky Poker a better site, than spend half their day replying to individual Posts.
     
    They DO care, they are a very motivated team up there, & in an ideal world, yes, they'd reply to every question. It's all about priorities, really.
     
    Keep the feedback coming, they do read every thread.
     
  • splashiessplashies Member Posts: 3,680
    edited March 2015
    Thanks Tikay.
  • Sky_SamTSky_SamT Member, Administrator, Moderator Posts: 984
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    Update. I sent a note up to Suit-City as promised, & they replied to me promptly, & told me they are still investigating these "void hands". With any issue such as this, the problem is to "re-create" them of course. If I hear any further, I'll Update you pronto. It's a fine balance with the Team up at Leeds. Better they work to investigate problems & make Sky Poker a better site, than spend half their day replying to individual Posts.   They DO care, they are a very motivated team up there, & in an ideal world, yes, they'd reply to every question. It's all about priorities, really.   Keep the feedback coming, they do read every thread.  
    Posted by Tikay10
    Hi Guys,

    Yes as Tikay said we are looking into this and are very grateful for all examples that you can send through.

    Apologies for not replying on this earlier.
    Sam
  • HITMAN_RVHITMAN_RV Member Posts: 8,688
    edited March 2015
    In Response to Re: Cash Hand Voided On The Flop:
    In Response to Re: Cash Hand Voided On The Flop : Hi Guys, Yes as Tikay said we are looking into this and are very grateful for all examples that you can send through. Apologies for not replying on this earlier. Sam
    Posted by Sky_SamT
    Hi Sam,  All!!

    I woz robbed, [I think, lol] in an amazing voided hand last nite, involving Richard Orford.

    I have HH, and had already posted it HERE....

    https://www.skypoker.com/secure/poker/sky_lobby?action=show_static&page=poker_community_forums&plckForumPage=ForumDiscussion&plckDiscussionId=Cat%3a57795ac2-1793-4377-b4cf-e124b0f555f4Forum%3adf77f82c-151f-4bea-aae1-fb423dcae1faDiscussion%3a5783a880-e389-4660-a45f-fb1dfeae561a

    was a trifle gutted, as was late stage of last nites mini..
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