Happy to help. I did try to call you earlier - if you can call me back on 08000 724 777 we can have a chat. Alternatively let me know a good time to call and I will try again.
For anyone reading this I wont go into specifics but the service Dan has provided has exceeded my expectations.
Really appreciate your efforts on this Dan and dealing with you the last few days and Sky 6 months ago is like dealing with two different companies! Very much for the better and keep up the good work.
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I've also lost the Norman Wisdom DVD boxset, f you replace that, all is good.
Thanks in advance.