In Response to Re: tables not loading.. : hi kirsty, its ok i undestand this happens, however ive talked to your customer services twice already and theyve both declined to give me a refund, perhaps if i leave the details here you guys might have more luck. Tournament ID: 11184990 time of buy in: 14:01 Tournament ID: 11185031 Time of buy in : 14:01 Posted by RLT16
Can you describe what happened RLT, was the money deducted from your account but the table never loaded?
In Response to Re: tables not loading.. : Can you describe what happened RLT, was the money deducted from your account but the table never loaded? Posted by SkyKirsty
yeh money deducted, tables never loaded, so i de regged form all the other games and tried loading a cash table, which also didnt load, then i restarted the client, still didnt load, i took a video of me browing and playing else where while sky tables failed to load alongside (just because experience tells me that my internet gets blamed sometimes) then i sat and watched the lobbies to see if anyone else played, tried loading some other dyms to speak to them see if they were having issues, that also didnt work. then spoke to your CS team and asked for a refund they declined until game was over, spoke to next guy once game was finished, he also declined.
In Response to Re: tables not loading.. : Nope. And nothing in my email box. either. And i'm suppose to be be a priority member. LOLOLOLOLOLOLOLOL **** joke. Posted by EmperorSex
Hi Emperor,
I'll pass your details onto JP, the Priority Executive who can look into this in more detail for you. At the moment we are unclear as to what has caused the sudden mishap, although our tech-team are on it at the moment.
Once again, apologies for any inconvience this has caused.
In Response to Re: tables not loading.. : yeh money deducted, tables never loaded, so i de regged form all the other games and tried loading a cash table, which also didnt load, then i restarted the client, still didnt load, i took a video of me browing and playing else where while sky tables failed to load alongside (just because experience tells me that my internet gets blamed sometimes) then i sat and watched the lobbies to see if anyone else played, tried loading some other dyms to speak to them see if they were having issues, that also didnt work. then spoke to your CS team and asked for a refund they declined until game was over, spoke to next guy once game was finished, he also declined. Posted by RLT16
In Response to Re: tables not loading.. : Hi Emperor, I'll pass your details onto JP, the Priority Executive who can look into this in more detail for you. At the moment we are unclear as to what has caused the sudden mishap, although our tech-team are on it at the moment. Once again, apologies for any inconvience this has caused. Sky Kirsty Posted by SkyKirsty
I got am email about the refund, and i got a refund plus and a large sum. In fact the amount i got is more that 10 times more the refund i asked for.
Can you contact the team about me getting too much. I already sent an email about the amout given back being too much.
Comments
And nothing in my email box. either. And i'm suppose to be be a priority member. LOLOLOLOLOLOLOLOL
**** joke.
yeh money deducted, tables never loaded, so i de regged form all the other games and tried loading a cash table, which also didnt load, then i restarted the client, still didnt load, i took a video of me browing and playing else where while sky tables failed to load alongside
I got am email about the refund, and i got a refund plus and a large sum. In fact the amount i got is more that 10 times more the refund i asked for.
Can you contact the team about me getting too much. I already sent an email about the amout given back being too much.
I would like to tell them they made an 'error'.
Thank you.