Cheers Tikay for taking an interest in this. In my other post i included a screen shot of what happened (but has not been sanctioned by the elves at sky tower) 5-6 times whilst trying to play the main mini and 1500 bh and 7at7 bh was a right pain as had the nuts with people betting into me and all i could do was to reboot the app and start again. Not a good night to be messed about with £60 worth of tournies on the go at the same time. I'm fairly sure its a bug in the latest abode air update possibly back related to those not running the latest windows as the machine i was playing on does not like windows 10 so reverted back to 7.
Cheers Tikay for taking an interest in this. In my other post i included a screen shot of what happened (but has not been sanctioned by the elves at sky tower) 5-6 times whilst trying to play the main mini and 1500 bh and 7at7 bh was a right pain as had the nuts with people betting into me and all i could do was to reboot the app and start again. Not a good night to be messed about with £60 worth of tournies on the go at the same time. I'm fairly sure its a bug in the latest abode air update possibly back related to those not running the latest windows as the machine i was playing on does not like windows 10 so reverted back to 7. Cheers Tim Posted by aiken2001
Hi Tim,
I can't assist with getting the photo approved, but Sam is on the case now, so we'll soon be cool.
Sam is the sort of Winston Wolf of Sky Poker.
Thanks for being understanding while Winston - sorry, Sam - sorts it.
Hard to play HU hypers when the software just freezes and then goes white. Only had this problem today so not my computer or internet. got sick of the software so had to do it in the browser and it worked fine luckyly I had 180 chips left and ended up winning. I even wrote to both players Thanks for stealing chips and one person just said Thanks lol. Posted by Rakebake
I have had the same problem since the Adobe Air update on Frday. When the screen turns white the message ("skypoker.exe" has stopped working) appears and shuts down. This occurs about every 20 minutes.
I didn't upgrade to Windows 10 as my computer didn't like it so I uninstalled it. Don't know if that helps. I took nosey's advise and went back to a time before the update hopefully its ok now.
In Response to Rubbish downloadable software freezing then goes white : I have had the same problem since the Adobe Air update on Frday. When the screen turns white the message ( "skypoker.exe" has stopped working) appears and shuts down. This occurs about every 20 minutes. A similar fault occured in September 2013. Posted by TheWicked1
Good Afternoon Sam and all,
I have been having the same problem on the download for a few days now. Playing through the browser works fine. I get the same error message as TheWicked1.
I am also running Windows7. Hope you can find a solution soon as I would much rather play on the download,
The issue we have is in version 23 of Adobe Air. This is the latest update thay was released on 13 September. Running any version prior to 23 will remove the issues. To rollback to 22 you will need to uninstall version 23. You can then visit https://helpx.adobe.com/air/kb/archived-air-sdk-version.html and download the relevant Adobe AIR 22 SDK Downloads.
We are continuing to work on a fix for version 23.
Hi All, The issue we have is in version 23 of Adobe Air. This is the latest update thay was released on 13 September. Running any version prior to 23 will remove the issues. To rollback to 22 you will need to uninstall version 23. You can then visit https://helpx.adobe.com/air/kb/archived-air-sdk-version.html and download the relevant Adobe AIR 22 SDK Downloads. We are continuing to work on a fix for version 23. Posted by Sky_SamT
The sky poker download link force installs air 23. The relevant download is not Adobe AIR 22 SDK Downloads , its Adobe AIR 22 runtime downloads. Fix - Uninstall adobe air. Then install Adobe AIR 22 runtime downloads here https://helpx.adobe.com/air/kb/archived-air-sdk-version.html Posted by shad8604
This seems to have worked for me. Thanks shad8604,
Comments
I can't assist with getting the photo approved, but Sam is on the case now, so we'll soon be cool.
Sam is the sort of Winston Wolf of Sky Poker.
Thanks for being understanding while Winston - sorry, Sam - sorts it.
uninstalled it. Don't know if that helps.
I took nosey's advise and went back to a time before the update hopefully its ok now.
Tried that no better still locking up