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Sky rob you! Let’s discuss!

MRHUDMRHUD Member Posts: 5
in Strategy
I can’t take money out of my account
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Comments

  • MRHUDMRHUD Member Posts: 5
    I actually can’t shut my account!
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  • HENDRIK62HENDRIK62 Member Posts: 3,202
    discuss what?
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,583
    edited January 2020
    @MRHUD

    I suggest you speak to Customer Care. Nobody on the Forum can assist with these matters.

    Don't worry though, Sky Poker won't "rob you" or anyone else.
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  • EvilPinguEvilPingu Member Posts: 3,462
    MRHUD said:

    I can’t take money out of my account

    Possible causes of this:
    - Min withdraw is £5
    - Sometimes your money will be "Held funds" - This is just while Sky checks that a win is legit.
    - Do you have an active casino bonus that you need to wager through? (You should be able to simply forfeit this bonus and withdraw your cash if this is the case)

    But yeah as Tikay posted, best bet is speak to Customer Care and find out why you can't withdraw your balance.
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