Issues with software 3:15am - 345am

Cammykaze

JingleMa said:

@Tikay10

The two which were affected were 34468503 and 34468518.

They both eventually reloaded but only after eating away most of my blinds.

E.g. hand no. 1478079006 where it folded my QQ in the BB.

What happened in your case and was it only two games that were affected?

Tikay10

Cammykaze said:

JingleMa said:

@Tikay10

The two which were affected were 34468503 and 34468518.

They both eventually reloaded but only after eating away most of my blinds.

E.g. hand no. 1478079006 where it folded my QQ in the BB.

What happened in your case and was it only two games that were affected?

@Cammykaze

Jingle explained it earlier in the thread Cammy.

Cammykaze

JingleMa said:

Hi Tikay, I had an issue with one of the £5 turbo DYM early this morning at 0025. It went down and froze my other tables (6 in all). My online connection was not affected and other sites and online radio were uninterrupted.

The other tables came back but the original one kept saying communication error when it tried to reload. I am trying to report this to customer support but it just says hang in there you're no.1 in line for almost 40 minutes.

Hope you can help when you have some time.

Ah, see it now 😊

Tikay10

JingleMa said:

@Tikay10

The two which were affected were 34468503 and 34468518.

They both eventually reloaded but only after eating away most of my blinds.

E.g. hand no. 1478079006 where it folded my QQ in the BB.

@JingleMa

A credit has been issued & should be in your account shortly.

JingleMa

Thanks Tikay all sorted.