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Ste Outage, Thursday evening.

Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,535
in Poker Chat

Hi,

There is currently some problems with ALL SB&G Sites.

The Tech Team are aware & are working on it.

I'll try to keep you updated.

Apologies for this.
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    kapowblamzkapowblamz Member Posts: 1,527
    God ****.

    Balance is 5k short.
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,535

    All Products seem to be recovering now.

    Further updates as & when.

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    NOSTRINOSTRI Member Posts: 1,459
    Best wishes to Ste.
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,535

    If you have been affected, please speak to Customer Care who will deal with it as appropriate.
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    MattBatesMattBates Member Posts: 4,118
    kapowblamz said:

    God ****.

    Balance is 5k short.

    spins swings innit!
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,535

    The entire site was affected (all Products) but it appears to have fully recovered now, though many players may have encountered difficulties between 8.30pm & 9pm.

    Apologies for this.

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    misterpjmisterpj Member Posts: 3,204
    Big Boss.

    Icm?
    Auto refund
    Or, chase, the Customer Service, Dept?

    👍
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    Tikay10Tikay10 Member, Administrator, Moderator Posts: 160,535
    edited July 2020
    misterpj said:

    Big Boss.

    Icm?
    Auto refund
    Or, chase, the Customer Service, Dept?

    👍

    @misterpj


    See my post timed at 21.11;


    "If you have been affected, please speak to Customer Care who will deal with it as appropriate."

    Customer Care are fully aware & have been briefed.
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    misterpjmisterpj Member Posts: 3,204
    Like, the TITANIC..

    They, played, on BOSS


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    AB0151AB0151 Member Posts: 275
    Ah that would explain why I couldnt get table loaded in eliminator freeroll - i’m up in Liverpool visiting family and trophy and was just blaming my sisters’ signal - pity as would say I needed one or two more to keep in money sp
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    CammykazeCammykaze Member Posts: 1,397
    edited July 2020
    Seems the tech team were onto this one quickly and got a speedy resolve.

    Well done guys! :star:
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