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Tables not working today (28th Oct 14:05)

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Comments

  • Sky__JamesSky__James Member Posts: 451
    It sounds like the cause has been identified and fixed now. Please contact customer care if you need a refund.
  • gunman71gunman71 Member Posts: 6

    It sounds like the cause has been identified and fixed now. Please contact customer care if you need a refund.

    I'm struggling to find how to do this!
  • HelsBels24HelsBels24 Member Posts: 6
    Hi gunman, can you use livechat? There is a little blue tab at the very top of your screen called 'Help and support', click this it will take you to the FAQ page, scroll down to the bottom and it will say 'need more help, contact us', click that and it should show you a range of contact options including live chat. I find live chat are usually very helpful and fast reponse times. I hope this helps.
  • gunman71gunman71 Member Posts: 6

    Hi gunman, can you use livechat? There is a little blue tab at the very top of your screen called 'Help and support', click this it will take you to the FAQ page, scroll down to the bottom and it will say 'need more help, contact us', click that and it should show you a range of contact options including live chat. I find live chat are usually very helpful and fast reponse times. I hope this helps.

    Thanks for the reply. On it now but have been #8 in the line for about 15 mins!

  • HelsBels24HelsBels24 Member Posts: 6
    That's probably because of all the issues today, they are usually quick. No problem, hope it helped
  • gunman71gunman71 Member Posts: 6
    Up to 3 in the queue for what seemed like forever, then told unable to load chat as no agents available!!!
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