Having suffered card fraud myself whilst on holiday I fully appreciate the notification process now being adopted. In itself it would have saved me a lot of hassle at the time.
I am not so sure that I would appreciate a card purchase refusal.
Having suffered card fraud myself whilst on holiday I fully appreciate the notification process now being adopted. In itself it would have saved me a lot of hassle at the time.
I am not so sure that I would appreciate a card purchase refusal.
That occurred because the merchant wasnt ready.
This transaction was declined due to the industry changes relating to PSD2 Strong Customer Authentication regulation have come into effect, meaning additional payment checks are required. Although the merchant has been advised as to how to proceed with the transaction, they have not done so. The recommended course of action is to contact the merchant and request they reprocess the payment.
Please ask them to check the regulatory changes at their end
Comments
I am not so sure that I would appreciate a card purchase refusal.
This transaction was declined due to the industry changes relating to PSD2 Strong Customer Authentication regulation have come into effect, meaning additional payment checks are required. Although the merchant has been advised as to how to proceed with the transaction, they have not done so. The recommended course of action is to contact the merchant and request they reprocess the payment.
Please ask them to check the regulatory changes at their end
https://www.msn.com/en-gb/money/other/card-payments-could-be-declined-under-new-changes-how-to-avoid-issues/ar-AAV4u4a?ocid=msedgntp