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Tonight's 18:30 freeroll (UPDATED - PLEASE READ IF AFFECTED BY THE PROBLEM)

_Mr_Chips__Mr_Chips_ Member Posts: 257
edited June 1 in Poker Chat
Why am I not allowed to enter? Played it every other day this week
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  • _Mr_Chips__Mr_Chips_ Member Posts: 257

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  • RubyRedBrdRubyRedBrd Member Posts: 1
    Same. Based on number of entries at the moment, I’m guessing hundreds of others also affected.
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  • diamondleediamondlee Member Posts: 80
    _Mr_Chips_ said:


    Same with me.. I was just about to late reg.
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  • TheSawTheSaw Member Posts: 76
    Yes, I've had the same problem tonight despite having played in it earlier this week.
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  • iceman904iceman904 Member Posts: 11
    and me.
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  • _Mr_Chips__Mr_Chips_ Member Posts: 257
    About 30 has managed to reg since I started trying
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  • luke_incluke_inc Member Posts: 11
    Same here. Can't reg.
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  • JammyFkerJammyFker Member Posts: 394
    It is being held live in Glasgow tonight :D
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  • bearacebearace Member Posts: 133
    Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40 :)
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  • _Mr_Chips__Mr_Chips_ Member Posts: 257
    bearace said:

    Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40 :)

    Well done
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  • Asho28Asho28 Member Posts: 804
    edited May 31
    bearace said:

    Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40 :)

    Glad customer services did their job and well done on the deep run, but the fact that so many people were unable to reg a weekly freeroll just sums up how poorly the poker side of things is being run on Sky.

    Not the first time this has happened and whilst it's only a freeroll, a lot of people only play that and strive to play it every day. People also earn the weekly poker points to play these.

    Laughing stock.
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  • waller02waller02 Member Posts: 9,071
    Asho28 said:

    bearace said:

    Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40 :)

    Glad customer services did their job and well done on the deep run, but the fact that so many people were unable to reg a weekly freeroll just sums up how poorly the poker side of things is being run on Sky.

    Not the first time this has happened and whilst it's only a freeroll, a lot of people only play that and strive to play it every day. People also earn the weekly poker points to play these.

    Laughing stock.
    Paul Hurst wouldn't stand for this
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,530
    edited May 31

    @_Mr_Chips_
    @RubyRedBrd
    @diamondlee
    @TheSaw
    @iceman904
    @luke_inc
    @bearace (well done Mr Bearrrrrrrrrr)




    Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
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  • MISTY4MEMISTY4ME Member Posts: 6,316
    Tikay10 said:


    @_Mr_Chips_
    @RubyRedBrd
    @diamondlee
    @TheSaw
    @iceman904
    @luke_inc
    @bearace (well done Mr Bearrrrrrrrrr)




    Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.

    Hope you're on a break Tony @Tikay10 .......... and not on the Rail waiting for Day1b..... :/

    ANY NEWS from Day 1 in GLASGOW ?
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  • goldnballzgoldnballz Member Posts: 2,812
    Tikay10 said:


    @_Mr_Chips_
    @RubyRedBrd
    @diamondlee
    @TheSaw
    @iceman904
    @luke_inc
    @bearace (well done Mr Bearrrrrrrrrr)




    Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.

    not good enough..... so @fredsgirl said anyway
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,530
    goldnballz said:

    Tikay10 said:


    @_Mr_Chips_
    @RubyRedBrd
    @diamondlee
    @TheSaw
    @iceman904
    @luke_inc
    @bearace (well done Mr Bearrrrrrrrrr)




    Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.

    not good enough..... so @fredsgirl said anyway
    @goldnballz


    Lol, Paula can say anything she wants, she's the best. Give her my love please Keith.

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  • Bean81Bean81 Member Posts: 590
    One tournament has a problem, customer services help people out and that makes Sky a "laughing stock"? For a freeroll as well. I've played headline Stars events that have had bigger problems.

    I'm sure players will get over missing out on a quid of EV. It's worth remembering that those players who earn just enough points so they can play the freeroll are usually earning more than 100% rakeback.
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,530
    edited June 1



    Guys, (& Ladies)

    As you know, the Rewards Freeroll usually runs Monday to Friday inclusive, but not at weekends.

    To try & make amends for last night, when only 349 of the usual ~600 or so were able to enter, it will now run again TONIGHT (Saturday) with the usual £1,000 Prize Pool. The usual entry requirements still apply.

    Here's a link to the Lobby. Please note Registration does not open until 4 or 5pm (I'm unsure which).


    https://www.skypoker.com/secure/poker/sky_lobby?action=go_tnmt_lobby&game_id=37941562&guid=c8de9a15-eac4-41e9-b282-f716505cc217


    @_Mr_Chips_
    @RubyRedBrd
    @diamondlee
    @TheSaw
    @iceman904
    @luke_inc
    @bearace
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  • luke_incluke_inc Member Posts: 11
    @Tikay10 Thank you 👍
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  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,530
    bearace said:

    Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40 :)


    @bearace


    ...and you cashed in it again tonight.


    Blessed. ;)

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