Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40
Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40
Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40
Glad customer services did their job and well done on the deep run, but the fact that so many people were unable to reg a weekly freeroll just sums up how poorly the poker side of things is being run on Sky.
Not the first time this has happened and whilst it's only a freeroll, a lot of people only play that and strive to play it every day. People also earn the weekly poker points to play these.
Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40
Glad customer services did their job and well done on the deep run, but the fact that so many people were unable to reg a weekly freeroll just sums up how poorly the poker side of things is being run on Sky.
Not the first time this has happened and whilst it's only a freeroll, a lot of people only play that and strive to play it every day. People also earn the weekly poker points to play these.
Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
Hope you're on a break Tony @Tikay10 .......... and not on the Rail waiting for Day1b.....
Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
One tournament has a problem, customer services help people out and that makes Sky a "laughing stock"? For a freeroll as well. I've played headline Stars events that have had bigger problems.
I'm sure players will get over missing out on a quid of EV. It's worth remembering that those players who earn just enough points so they can play the freeroll are usually earning more than 100% rakeback.
As you know, the Rewards Freeroll usually runs Monday to Friday inclusive, but not at weekends.
To try & make amends for last night, when only 349 of the usual ~600 or so were able to enter, it will now run again TONIGHT (Saturday) with the usual £1,000 Prize Pool. The usual entry requirements still apply.
Here's a link to the Lobby. Please note Registration does not open until 4 or 5pm (I'm unsure which).
Had the same issue but got in touch with customer services through live chat at 6.25 . He put me in manually very quickly. Glad I chased it up - just gone out in 9th for £40
Comments
Not the first time this has happened and whilst it's only a freeroll, a lot of people only play that and strive to play it every day. People also earn the weekly poker points to play these.
Laughing stock.
@_Mr_Chips_
@RubyRedBrd
@diamondlee
@TheSaw
@iceman904
@luke_inc
@bearace (well done Mr Bearrrrrrrrrr)
Sorry about this guys. Any other night I could have either spoken to James to investigate or just put you in, it just happened to be on a very rare night when I'm not around.
ANY NEWS from Day 1 in GLASGOW ?
Lol, Paula can say anything she wants, she's the best. Give her my love please Keith.
I'm sure players will get over missing out on a quid of EV. It's worth remembering that those players who earn just enough points so they can play the freeroll are usually earning more than 100% rakeback.
Guys, (& Ladies)
As you know, the Rewards Freeroll usually runs Monday to Friday inclusive, but not at weekends.
To try & make amends for last night, when only 349 of the usual ~600 or so were able to enter, it will now run again TONIGHT (Saturday) with the usual £1,000 Prize Pool. The usual entry requirements still apply.
Here's a link to the Lobby. Please note Registration does not open until 4 or 5pm (I'm unsure which).
https://www.skypoker.com/secure/poker/sky_lobby?action=go_tnmt_lobby&game_id=37941562&guid=c8de9a15-eac4-41e9-b282-f716505cc217
@_Mr_Chips_
@RubyRedBrd
@diamondlee
@TheSaw
@iceman904
@luke_inc
@bearace
@bearace
...and you cashed in it again tonight.
Blessed.