All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Disconnections

SparceSparce Member Posts: 110
edited September 2010 in Poker Chat
Also posted this in technical, but sure there is more exposure here.

Sorry, dont have time to read through the 6 pages of the previous thread. Is there a solution to the dc'ing? I have been using all browser types and in the last 16 hrs keep on getting d/c.

Funilly enough, me and sim both disconnected at the same time a moment ago.  Never been d/c this much on sky before......

Ty for any help.

DavidNew post Reply to this post Report Abuse
Edit post

Re: Diconnections as of 21/09/10

posted at 21/9/2010 11:45 PM BST on SkyPoker.com
Posts: 102
First: 3/1/2010
Last: 21/9/2010
we just disconnected at the same time again....
· Share on Twitter
«1

Comments

  • scotty77scotty77 Member Posts: 4,970
    edited September 2010
    Its been happening to various people for the last week or so.

    Sky hvae been looking into this since then and have yet to find a problem in their system.


    · Share on Twitter
  • CowgomooCowgomoo Member Posts: 749
    edited September 2010
    "Hi Everyone,
    As discussed with Michael, I can confirm that the investigations are on-going and remain as the highest of priorities for Sky Poker. The investigation so far has not uncovered any evidence which would explain the cause of the disconnection from our perspective.
    The investigation is still very much open and therefore we encourage you all to continue to report your problems through the appropriate channel (Customer Care), as advised earlier. I notice that some of you have reported your disconnections over the last 24 hours, this info is now with our technical team and being analysed, thank you for taking the time to contact us and assist our investigation.
    Kind Regards
    Adam"
    · Share on Twitter
  • Dud_ButiniDud_Butini Member Posts: 347
    edited September 2010

    For more than the usual reasons I wouldn't feel too comfortable playing at your high levels at the moment chaps.

    Was on a micro DYM yesterday afternoon and five out of the six players (inc myself) reported being disconnected on two separate occasions in the chat box. 

    At one point I connected back into my hand whilst in the big blind - betting was going on and whilst I was allowed to check I couldn't see my hole cards so for the first time on line I actually was playing blind until someone put in a significant raise and I chickened out. 

    I hope Sky get this sorted soon, as I say I'd hate to be playing anything significant when this sort of chaos can occur.

    · Share on Twitter
  • spornybolspornybol Member Posts: 8,212
    edited September 2010
    i don`t know what`s happening with connection problems, i had i all weekend a week and half ago, off course moan and groaned and reported it, so far they`ve had all the details i could give at the time, but still don`t know what`s happening with what the problem could have or is. luckily since last tuesday i`ve not had the problem ( touch wood ) behave mr miyigi ! i guess their doing there best but t would be nice to be informed as to any updates that may be happening ?
    · Share on Twitter
  • YOUNG_GUNYOUNG_GUN Member Posts: 8,948
    edited September 2010
    cant believe mine has been fine, but not complaining
    · Share on Twitter
  • debdobs_67debdobs_67 Member Posts: 3,615
    edited September 2010
    2 tables running yesterday and they disconnected and then 3 more seperate times later as well,and yet the internet was running fine,very weird
    · Share on Twitter
  • DarntootinDarntootin Member Posts: 1,521
    edited September 2010
    In Response to Re: Disconnections:
    cant believe mine has been fine, but not complaining
    Posted by YOUNG_GUN
    Don't get too smug YG as I had heard about these problems but not suffered any connection issues either.

    But yesterday whilst in a DYM I lost connection twice while the blinds were getting high and it probably cost me the game.

    Worrying times, is Sky Poker fit for purpose at the moment?
    · Share on Twitter
  • spornybolspornybol Member Posts: 8,212
    edited September 2010
    In Response to Re: Disconnections:
    In Response to Re: Disconnections : Don't get too smug YG as I had heard about these problems but not suffered any connection issues either. But yesterday whilst in a DYM I lost connection twice while the blinds were getting high and it probably cost me the game. Worrying times, is Sky Poker fit for purpose at the moment?
    Posted by Darntootin
    i don`t know about others but that`s was when i got disconnected everytime i was in the blind either small or big  which was annoying wouldn`t have minded so much if i wasn`t but losing chips that way arghhhhhhh
    · Share on Twitter
  • ajs4385ajs4385 Member Posts: 455
    edited September 2010
    When you disconnect, try opening your browser and see if your home page loads, if it doesnt then its most likely your isp if it does and sky still not come back its most likely sky. Although a problem with sky would more than likely affect every player at the table not just the odd one.
    · Share on Twitter
  • MP33MP33 Member Posts: 6,300
    edited September 2010
    In Response to Re: Disconnections:
    " Hi Everyone, As discussed with Michael, I can confirm that the investigations are on-going and remain as the highest of priorities for Sky Poker. The investigation so far has not uncovered any evidence which would explain the cause of the disconnection from our perspective. The investigation is still very much open and therefore we encourage you all to continue to report your problems through the appropriate channel (Customer Care), as advised earlier. I notice that some of you have reported your disconnections over the last 24 hours, this info is now with our technical team and being analysed, thank you for taking the time to contact us and assist our investigation. Kind Regards Adam"
    Posted by Cowgomoo
    Already emailed CC about this and got an email saying they were looking ino it. I doubt i,ll get an email when theyve fixed it so can we have an update on this thread when they,ve sorted it.?

    Cheers
    · Share on Twitter
  • donkeyplopdonkeyplop Member Posts: 3,795
    edited September 2010
    how i wish id got disconnected last night it would of saved me alot of money..............................


    it did happen to the whole table a few times yesterday afternoon though!!
    · Share on Twitter
  • QuietmanQuietman Member Posts: 286
    edited September 2010
    I have played on Skypoker since its inception and I have never experienced disconnection problems until the last couple of weeks.It seems everynight I am losing connection at least twice whilst playing two tables at once.Last night I was playing the 7-15 DS and I was disconnected four times in the first 50 minutes, then when I started playing the 8-15 DS it was just a disconnection nightmare, and it always seemed to be just after I had raised ( I know this is just coincidence btw ).It seems to be a serious problem and its probably forcing people away from Skypoker to play on other online sites, many of these players may never return to Skypoker, so its in everybody's interest for this problem to be sorted quickly.

    Come on tech guys sort it .

    Dave
    · Share on Twitter
  • Tikay10Tikay10 Member, Administrator, Moderator Posts: 169,942
    edited September 2010

    I will send this Thread up to the Suits right away.

    Keep the feedback coming, if possible, with more details as to time, browser type, whether other players disco'd at same time (assuming you know!), etc. 
    · Share on Twitter
  • YOUNG_GUNYOUNG_GUN Member Posts: 8,948
    edited September 2010
    In Response to Re: Disconnections:
    In Response to Re: Disconnections : Don't get too smug YG as I had heard about these problems but not suffered any connection issues either. But yesterday whilst in a DYM I lost connection twice while the blinds were getting high and it probably cost me the game. Worrying times, is Sky Poker fit for purpose at the moment?
    Posted by Darntootin

    Sorry if you took offence there darntootin i know it must be very annoying just think its odd mine hasnt im half expecting it too now aswell, didnt mean to be smug at all
    · Share on Twitter
  • scotty77scotty77 Member Posts: 4,970
    edited September 2010
    eIn Response to Re: Disconnections:
    When you disconnect, try opening your browser and see if your home page loads, if it doesnt then its most likely your isp if it does and sky still not come back its most likely sky. Although a problem with sky would more than likely affect every player at the table not just the odd one.
    Posted by ajs4385
    hi ajs

    i have got the same disconnections from my high end BE Broadband line, my o2 dongle and a normal residental BT line 50 miles away.

    whenever it happens every other bit of internet traffic is unaffected.
    · Share on Twitter
  • DarntootinDarntootin Member Posts: 1,521
    edited September 2010
    In Response to Re: Disconnections:
    In Response to Re: Disconnections : Sorry if you took offence there darntootin i know it must be very annoying just think its odd mine hasnt im half expecting it too now aswell, didnt mean to be smug at all
    Posted by YOUNG_GUN
    No offence taken YG and no offence meant, just pointing out it can happen to anyone at anytime.
    · Share on Twitter
  • BrownnDogBrownnDog Member Posts: 729
    edited September 2010
    I'm experiencing same problems
    · Share on Twitter
  • dylan12dylan12 Member Posts: 2,343
    edited September 2010
    I D/C at least twice a night and have to re boot sky whilst other programms run fine.

    I also at times can't look at my HH through the chatbox - they come up blank, I know others have same problem.
    · Share on Twitter
  • JockBMWJockBMW Member Posts: 2,653
    edited September 2010
    Solare Flares are to blame.....  I say we get SolarCarro to fix it 
    · Share on Twitter
  • TRIP5TRIP5 Member Posts: 3,618
    edited September 2010

    Me three!

    Been struggling to stay on sp since the weekend...got disconnected 3 times during yellow v white then was unable to register for jaegerplops sng...went to rail merenove who was also disconnected 3 times...

    I'm using IE8, icore5 processor, Orange 10mb Broadband

    Cheers Guys

    x

    · Share on Twitter
Sign In or Register to comment.