All Categories› Poker Chat

You need to be logged in to your Sky Poker account above to post discussions and comments.

You might need to refresh your page afterwards.

Won but no payout?

mufc_bazzamufc_bazza Member Posts: 8
edited October 2010 in Poker Chat
this is probably in the wrong part of forum so im sorry for that..
basically i bought in for a £5.00+50p omaha nl dym and came 2nd
but my money has not gone into my account.
i didnt rebuy into any other tournament of anything.
its only £10 but thats not the point.

any help please? ?
· Share on Twitter
«1

Comments

  • mufc_bazzamufc_bazza Member Posts: 8
    edited October 2010
    .....
    · Share on Twitter
  • Mr-BellMr-Bell Member Posts: 21
    edited October 2010
    same just happened to me, theres 45 people in the help queue so i guess its a problem with quite a few?
    · Share on Twitter
  • GREGHOGGGREGHOGG Member Posts: 7,155
    edited October 2010
    HI

    you need to contact customer care who will investigate

    contact details are at the bottom of the page

    good luck

    edit* ignore there is obv as issue as per mr bell, dont worry tho im sure they will sort it!
    · Share on Twitter
  • winner5603winner5603 Member Posts: 26
    edited October 2010
    In Response to Re: Won but no payout?:
    HI you need to contact customer care who will investigate contact details are at the bottom of the page good luck edit* ignore there is obv as issue as per mr bell, dont worry tho im sure they will sort it!
    Posted by GREGHOGG
    same here im on phone now lol.
    · Share on Twitter
  • mufc_bazzamufc_bazza Member Posts: 8
    edited October 2010
    ah ok so im glad im not the only one affected. thanks gives me a bit of reassurance that it should be sorted out.
    · Share on Twitter
  • bandinibandini Member Posts: 1,802
    edited October 2010
    Same here. Only took a bounty but it won't go into my account. Wouldn't take deposit either and refused me entry into a tourney when I had enough.

    Must be problems.
    · Share on Twitter
  • IRONZIRONZ Member Posts: 64
    edited October 2010
    Definitely some accounting issues - I had a failed attempt to get into a DYM, lost the cash but it eventually re-credited it 20 minutes later whilst I was awaiting support.

    So give it a bit, might iron itself out and then go ask for support when it's quieter.

    Very happy it fixed itself though, someone must be tidying it up.
    · Share on Twitter
  • Mr-BellMr-Bell Member Posts: 21
    edited October 2010
    My live chat session timed out, now 103 in queue. they must have an issue. update me with what they say on the phone please.
    · Share on Twitter
  • mufc_bazzamufc_bazza Member Posts: 8
    edited October 2010
    ok thanks for the help everyone :). finally get it re-credited, must be some fault on the site of some sort
    · Share on Twitter
  • steveskin1steveskin1 Member Posts: 91
    edited October 2010
    same thing just happened to me to, looks like the site maintenance this morning was a great success lol
    · Share on Twitter
  • winner5603winner5603 Member Posts: 26
    edited October 2010
    In Response to Re: Won but no payout?:
    Same here. Only took a bounty but it won't go into my account. Wouldn't take deposit either and refused me entry into a tourney when I had enough. Must be problems.
    Posted by bandini
    im still on phone been holding 15 minutes now gettin p issed off now.
    · Share on Twitter
  • PUCPOUNDPUCPOUND Member Posts: 397
    edited October 2010
    i think the site is about to crash, i have just deposited some funds and entered 2 tourneys they took my money but i am not shown as registered in the tourneys they have stolen £16 of my money as I see it !!!!!!!
    · Share on Twitter
  • darichdarich Member Posts: 969
    edited October 2010
    Same here - it has taken the £11 for a dym entry but is not showing me as entered into any dyms...
    · Share on Twitter
  • Mr-BellMr-Bell Member Posts: 21
    edited October 2010
    mine just fixed itself
    · Share on Twitter
  • Pillsy19Pillsy19 Member Posts: 13
    edited October 2010
    Yeah I'm having the same issue here, tried to enter the 21:30 BH, taken 2 entry fees off me but I'm not in the tournament.

    As long as it gets sorted soon I'm a happy man.
    · Share on Twitter
  • hawk7112hawk7112 Member Posts: 3,627
    edited October 2010
    In Response to Re: Won but no payout?:
    Same here - it has taken the £11 for a dym entry but is not showing me as entered into any dyms...
    Posted by darich
    Same here rich two £1.15 entries 

    29th in queue tho ;)
    · Share on Twitter
  • bandinibandini Member Posts: 1,802
    edited October 2010
    In Response to Re: Won but no payout?:
    i think the site is about to crash, i have just deposited some funds and entered 2 tourneys they took my money but i am not shown as registered in the tourneys they have stolen £16 of my money as I see it !!!!!!!
    Posted by PUCPOUND
    They've taken two deposits of me, one tournament entry and haven't paid the bounty I took from the big one tonight. I'm sure they'll sort it but it's frustrating beyond belief. Most frustrating thing is I can't play. Arrggghhhh.
    · Share on Twitter
  • Kid_OlogyKid_Ology Member Posts: 7
    edited October 2010
        in a nutshell ...... seems skys updates have got bugs !!!
    · Share on Twitter
  • bullyfishbullyfish Member Posts: 215
    edited October 2010
    bugs in the rng   LOL  LOL  LOL
    · Share on Twitter
  • darichdarich Member Posts: 969
    edited October 2010
    It will get sorted...I was 160th in the queue, so am not queuing at the minute. I wouldn't let me pull up on cash either, so wouldn't recommend anyone keep trying at the mo' 
    · Share on Twitter
Sign In or Register to comment.